Enterprise Support Specialist

23 hours ago


Stockholm, Stockholm, Sweden Amazon Full time
Company Overview

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Job Description

We are looking for a talented individual to join our team as a Technical Account Manager. In this role, you will be responsible for providing technical support and guidance to our Enterprise customers. You will help craft and execute strategies to drive customer adoption and use of AWS services.

As a key member of our Global Support team, you will be responsible for driving customer adoption and use of AWS services. This includes providing technical acumen and customer-facing skills to effectively represent AWS within a customer's environment.

You will also be responsible for driving discussions with senior leadership regarding incidents, trade-offs, support, and risk management. Additionally, you will provide advocacy and strategic technical guidance to help plan and build solutions using best practices.

This role requires the ability to travel 10% or more as needed. We value work-life harmony and strive for flexibility as part of our working culture.



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