Cloud Service Technical Expert

2 days ago


Stockholm, Stockholm, Sweden Amazon Full time
About the Job

A highly skilled technical professional is sought after to provide world-class support and strategic guidance to Enterprise customers on their AWS journey. As a key member of our Global Support team, you will be responsible for driving customer adoption and use of AWS services.

Key Responsibilities:
  • Craft and execute strategies to drive customer adoption and use of AWS services.
  • Provide technical acumen and customer-facing skills to effectively represent AWS within a customer's environment.
  • Drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
  • Provide advocacy and strategic technical guidance to help plan and build solutions using best practices.
  • Proactively keep customer AWS environments operationally healthy.

This role requires the ability to travel 10% or more as needed. We value work-life harmony and strive for flexibility as part of our working culture.



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