Senior Business Solutions Expert

8 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Role Overview

We are seeking a skilled professional to join our team as a Senior Business Solutions Expert in the payment processing domain.

In this role, you will participate in projects and deliveries ordered by our customers within card-based payment processing, working at the border between technology and functionality with the aim of optimizing the customer experience linked to the delivery of services from Card Issuing.

Key Responsibilities
  1. Project Participation: Actively participate in projects and stay in touch with the customer during the delivery.
  2. Customer Engagement: Serve as the primary point of contact for our customers throughout the delivery process, ensuring effective communication and understanding of their needs and project scope.
  3. Delivery Process Enhancement: Contribute to the continuous improvement of our delivery process by providing insights, feedback, and recommendations for enhancing efficiency and effectiveness.
  4. Stakeholder Communication: Facilitate clear and transparent communication across stakeholders, including customers and internal teams, to ensure alignment and successful project execution.
  5. Organizational Collaboration: Foster collaboration and synergy between different organizational units, leveraging collective expertise and resources to deliver high-quality solutions that meet customer expectations.
Requirements
  • A minimum of 3 years of experience in banking and financial services, preferably within Card Issuing or other Card/Payment areas.
  • Solution consulting/architecture background with understanding and hands-on experience with related processes.
  • A Bachelor or Master's degree, preferably in Finance, Computer Science, Mathematics, Econometrics or Economics.
  • High degree of self-motivation with a commitment to deliver high-quality results.
  • Experience in converting customers' business needs into service deliveries.
  • The ability to build a strong team in Sweden, with excellent communication skills and a collaborative mindset.


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