
customer service
4 days ago
Brinner du för att skapa smidiga processer, stötta team och leverera kundservice i toppklass?
Trivs du i en miljö där du får möjligheten att påverka och utveckla arbetssätt? Då kan den här rollen vara perfekt för dig
Vi söker en engagerad person som vill vara med och leda och stötta vårt kundserviceteam i det dagliga arbetet.
Detta är vikariat på minst 1 år med möjlighet till förlängning.
DIN ROLL HOS OSS:
På Signode kommer du att spela en nyckelroll i att skapa smidiga arbetsflöden och säkerställa att teamet trivs och presterar på topp. Du har inget formellt personalansvar, men fungerar som en naturlig ledare som vägleder och inspirerar dina kollegor. Med fokus på utveckling, kundnöjdhet och effektivitet hjälper du till att lyfta både teamet och verksamheten.
DINA ANSVARSOMRÅDEN:
• Prioritera och fördela arbetsuppgifter för att optimera flöden och resultat
• Följa upp och analysera nyckeltal för att förbättra kundupplevelsen
• Skapa en positiv och motiverande arbetsmiljö
• Hantera kundförfrågningar
• Hålla regelbundna teamsmöten för att skapa engagemang och gemensam riktning
VEM ÄR DU?
• Du har erfarenhet av kundservice, gärna i en roll där du lett eller stöttat ett team
• Du har en god förståelse för processer och hur man kan utveckla och förbättra dem
• Du är lösningsorienterad
• Du gillar att ta egna initiativ
• Har du erfarenhet av D365 så är det ett plus
• Du trivs i en dynamisk miljö där du får vara både strukturerad och flexibel
• Gärna erfarenhet av B2B
• Du talar engelska obehindrat
START: Efter överenskommelse
PLATS: Burseryd
OMFATTNING: Heltid - Vikariat med chans till förlängning
LÖN: Fast lön
Sök idag och bli en viktig del av Signodes härliga gäng
Tjänsten kan komma att tillsättas innan annonsen löpt ut så tveka inte - sök redan i dag
I denna rekrytering samarbetar Signode med FSK People. Ansvarig rekryterare är Theresia Andersson.
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