customer service

4 days ago


Gislaved Municipality, Sweden FSK Group AB Full time
Signode Sweden AB, tidigare Burseryds Bruk, grundades 1910 och företaget har ständigt präglats av såväl nytänkande som flexibilitet. I Burseryd tillverkar vi bandstålsprodukter inom produktområdena kabelband, industriband, varmförzinkande band och emballageband. Vår säljorganisation säljer och levererar systemlösningar för bandning, sträckfilmning och märkning av gods till industrin. Signode är ett globalt företag som tillverkar förpackningsmaterial som skyddar andra produkter under frakt och hantering. Totalt har vi mer än 80 fabriker och 7000 anställda över hela världen och är en division inom Crown Holdings som är vår moderkoncern. I Norra Europa har vi verksamhet på 7 orter. I Burseryd ligger den största verksamheten och flera centrala funktioner utgår härifrån.

Brinner du för att skapa smidiga processer, stötta team och leverera kundservice i toppklass?

Trivs du i en miljö där du får möjligheten att påverka och utveckla arbetssätt? Då kan den här rollen vara perfekt för dig

Vi söker en engagerad person som vill vara med och leda och stötta vårt kundserviceteam i det dagliga arbetet.

Detta är vikariat på minst 1 år med möjlighet till förlängning.

DIN ROLL HOS OSS:

På Signode kommer du att spela en nyckelroll i att skapa smidiga arbetsflöden och säkerställa att teamet trivs och presterar på topp. Du har inget formellt personalansvar, men fungerar som en naturlig ledare som vägleder och inspirerar dina kollegor. Med fokus på utveckling, kundnöjdhet och effektivitet hjälper du till att lyfta både teamet och verksamheten.

DINA ANSVARSOMRÅDEN:

• Prioritera och fördela arbetsuppgifter för att optimera flöden och resultat

• Följa upp och analysera nyckeltal för att förbättra kundupplevelsen

• Skapa en positiv och motiverande arbetsmiljö

• Hantera kundförfrågningar

• Hålla regelbundna teamsmöten för att skapa engagemang och gemensam riktning

VEM ÄR DU?

• Du har erfarenhet av kundservice, gärna i en roll där du lett eller stöttat ett team

• Du har en god förståelse för processer och hur man kan utveckla och förbättra dem

• Du är lösningsorienterad

• Du gillar att ta egna initiativ

• Har du erfarenhet av D365 så är det ett plus

• Du trivs i en dynamisk miljö där du får vara både strukturerad och flexibel

• Gärna erfarenhet av B2B

• Du talar engelska obehindrat

START: Efter överenskommelse
PLATS: Burseryd
OMFATTNING: Heltid - Vikariat med chans till förlängning
LÖN: Fast lön

Sök idag och bli en viktig del av Signodes härliga gäng

Tjänsten kan komma att tillsättas innan annonsen löpt ut så tveka inte - sök redan i dag

I denna rekrytering samarbetar Signode med FSK People. Ansvarig rekryterare är Theresia Andersson.

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