Senior Customer Advocate

4 days ago


Nacka Municipality, Sweden Dustin AB Full time
Opportunity Summary

We are seeking a Strategic Account Manager to join our team at Dustin AB. This is an excellent opportunity for a motivated and results-driven professional to develop and maintain strategic relationships with our key customers.

In this role, you will be responsible for driving customer satisfaction, developing churn prevention strategies, and ensuring high-quality service experiences. You will work closely with internal teams to deliver outstanding customer outcomes.

Key responsibilities include:

  • Developing and executing strategic plans to drive customer satisfaction and growth
  • Building and maintaining strong relationships with customers, and serving as a trusted advisor to help them maximize the value of our services
  • Collaborating with cross-functional teams to identify opportunities for development and optimization, and implementing solutions to prevent churn

To succeed in this role, you will need to possess excellent communication and presentation skills, as well as the ability to manage multiple accounts and prioritize tasks effectively.



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