Merchant Success Manager

4 weeks ago


Stockholm, Sweden CDON Group Full time

About us

Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics.

We are in a growing phase of massively increasing supply by increasing our merchant base and are on the lookout for a Merchant Success Manager to join us on this journey for our two Nordic marketplaces: CDON and Fyndiq.

About the role

Our ideal candidate has an entrepreneurial drive and has a strong passion for sales. Our merchants are located in Europe and China. You will represent CDON Group’s marketplaces CDON and Fyndiq. You will together with your manager setup ways of working, strategies, tactics to prioritise actions towards our thousands of merchants. You will in a proactive, active and reactive way secure our merchants' sales success. You will be service minded, supportive and solution oriented towards both internal and external challenges. You will be part of the small and fast moving Merchant Sales department, which requires you to be independent and have the ability to prioritise and manage your goals. With the rapidly evolving landscape of e-commerce, your ability to anticipate market shifts and adapt strategies accordingly will be invaluable to our ongoing success


Responsibilities includes

  • You will identify ways together with your manager how to increase existing merchants sales
  • Prioritising quality merchants before quantity of merchants is key
  • Taking care of new merchants, ensuring a great start and getting their first sales and continuous sales
  • Making sure our new and existing merchants understands and follow our terms and conditions
  • Finding solutions for the existing merchants to be able to use our own warehouse solution FBC (Fulfilment By CDON)

Qualifications and requirements

  • Is an analytical fast learner and very adaptable to changes
  • Proactive approach, detail oriented and ability to see the “bigger picture”
  • Results oriented
  • At least 3 years experience from Account Managing sales
  • Service minded, supportive and solution oriented
  • Excellent fluent skills in English and Swedish, both verbal and written form
  • Can quickly get a good overview of a situation, still with an eye for details
  • Is a team player and enjoys collaborating as our projects often involve several stakeholders
  • Comfortable with switching between planning and detail focused execution and validation, in a fast-moving environment

 

What we offer

  • An opportunity to be part of a unique growth journey, actively contributing to the success of the leading e-commerce marketplaces in the Nordics
  • A collaborative and dynamic work environment, with passionate colleagues who believe in CDON Group’s mission
  • Competitive compensation package, including benefits such as pension and insurance through Max Matthiessen and MyBenefit portal
  • Career growth opportunities within a rapidly evolving company

 

Application Process:

Please attach your resume and a brief cover letter outlining your interest and suitability for the job. We will be conducting interviews with candidates on an ongoing basis.

To ensure a professional and unbiased assessment, we will ask candidates to perform a combination of logical reasoning and personality tests as part of the process.



  • Stockholm, Sweden Two Full time

    At Two, we’re fixing b-commerce with BNPL for B2B! We’re passionate about building solutions that enable B2B Merchants to sell more, faster, and more efficiently. Growing at a rapid pace, our goal is to become the world’s largest B2B payment solution by 2025. Two is built by a passionate and energetic team, all working together to revolutionise the...


  • Stockholm, Sweden Two Full time

    At Two, we’re fixing b-commerce with BNPL for B2B! We’re passionate about building solutions that enable B2B Merchants to sell more, faster, and more efficiently. Growing at a rapid pace, our goal is to become the world’s largest B2B payment solution by 2025.Two is built by a passionate and energetic team, all working together to revolutionise the way...


  • Stockholm, Sweden Qliro Full time

    We are expanding, and we need people who share our vision and want to be part of an amazing team providing a WOW experience to our Merchants.  As an Onboarding Expert, your role is to onboard new merchants, drive integration projects, and ensure the integration of Qliro merchant products. Acting as an interface between merchants or partners and the product...


  • Stockholm, Sweden Qliro Full time

    We are expanding, and we need people who share our vision and want to be part of an amazing team providing a WOW experience to our Merchants.  As an Onboarding Expert, your role is to onboard new merchants, drive integration projects, and ensure the integration of Qliro merchant products. Acting as an interface between merchants or partners and the...


  • Stockholm, Sweden Wolt Full time

    We are looking for a Product Lead to join the Merchant Group , specifically our Merchant Operations Team .  Merchant group as a whole consists of 10 different teams which develop products for merchants to succeed on wolt - often with a focus on automation or self-service. Within Merchant Operations you will be leading the development of tools such...

  • Key Account Manager

    4 weeks ago


    Stockholm, Sweden Ants Full time

    About CDON Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics. We are in a growing phase of massively increasing supply by increasing our merchant base and are on the lookout for a...

  • Key Account Manager

    4 weeks ago


    Stockholm, Sweden Meet a Group international AB Full time

    Jobbify är en jobbplattform för vassa kandidater. För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen: About CDON Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to...

  • Account Manager

    7 days ago


    Stockholm, Sweden CDON Group Full time

    About us Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics. We are in a growing phase of massively increasing supply by increasing our merchant base and are on the lookout for a...


  • Stockholm, Sweden Mercell Full time

    Working at Mercell At Mercell were on a mission to revolutionize public procurement making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. Thats what were all about. With a dynamic culture built on continuous growth...


  • Stockholm, Sweden Mercell Full time

    Working at Mercell At Mercell, we're on a mission to revolutionize public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about. With a dynamic culture built on continuous...


  • Stockholm, Sweden Connectel Full time

    If you have a passion for customer success, project management and technology and want to develop as a Customer Success Manager, you might want to consider joining our Customer Success team as a Customer Success Manager for your LIA. It is an opportunity to get hands-on experience from Customer Success management, working with a close-knit team in the SaaS...


  • Stockholm, Sweden Nuvei Full time

    Senior Business Development Manager  Nordics Hybrid  The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and...


  • Stockholm, Sweden Cosafe Technology AB Full time

    Cosafe söker nu en Customer Success Manager till vårt team i Stockholm. Vi erbjuder en spännande möjlighet att vara med och skapa den nya tidens digitala lösning för kritisk kommunikation. Du kommer att få etablera kontakter med ledande befattningshavare inom säkerhet i Sverige och Europa och spela en viktig roll i vår expansion. Om tjänsten: ...


  • Stockholm, Sweden MongoDB Full time

    The role:We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services.Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new...

  • Product Manager

    3 weeks ago


    Stockholm, Sweden Northmill Bank AB Full time

    Northmill Bank is a pioneering financial institution at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal. Northmill Bank was founded in 2006 and have grown to over 170 employees in 4 countries,...


  • Stockholm, Sweden Funnel Full time

    We are expanding the Customer Success team and looking to add more Funnelers - Join the ride! As a Customer Success Manager at Funnel, you will own a portfolio of customers and work to become their trusted advisor as you enable them to handle, analyze and optimize their data. You will build the customer stakeholder relationships needed to grow their...

  • Product Manager

    4 weeks ago


    Stockholm, Sweden Northmill Full time

    Northmill Bank is a pioneering financial institution at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal . Northmill Bank was founded in 2006 and have grown to over 170 employees in 4...

  • New Accounts Manager

    4 weeks ago


    Stockholm, Sweden Amazon Corporate Services Sweden AB Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since...

  • Product Manager

    2 weeks ago


    Stockholm, Sweden Northmill Full time

    Northmill Bank is a pioneering financial institution at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal . Northmill Bank was founded in 2006 and have grown to over 170 employees in 4...

  • Product Manager

    2 weeks ago


    Stockholm, Sweden Northmill Bank AB Full time

    Northmill Bank is a pioneering financial institution at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal . Northmill Bank was founded in 2006 and have grown to over 170 employees in 4...