Senior Solution Sales Executive, CRM Workflows

4 weeks ago

Stockholm, Stockholm, Sweden ServiceNow Full time
  • Full-time
  • Employee Type: Regular
  • Region: EMEA - Europe, Middle East and Africa
  • Work Persona: Flexible
Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Senior Solution Sales Executive will be responsible for market success of ServiceNow's CRM Workflows product suite.

This product is built on ServiceNow's market leading Now platform and applies service management and CRM disciplines to improve an organization's service relationships (NPS) with its customers through a 360 degree improvement in customer service processes. We're proud to say that ServiceNow CRM Solution is a leader in the Gartner Magic Quadrant.

The Senior Solution Sales Executive will drive and generate sales revenue, within existing accounts and with new logos. This will be achieved by working closely with the wider ServiceNow sales eco-system, with the support of a dedicated Solution Consultant, to deliver territory planning, account planning, forecasting, using business development techniques and field-based sales activities to ensure success in generating and closure of revenue opportunities.

This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organisational skills that is eager to learn and become part of a rapidly growing company.

What you'll get to do in this role:

  • Drive end to end sales initiatives (from pipeline generation to closing) focused on specific use cases in customer service business process solutions.
  • Work closely with sales teams to accelerate opportunities to provide comprehensive product and industry insight to the customers.
  • Coach & enable account teams with specialty solution area knowledge to effectively identify solution opportunities & help manage the sales cycle.
  • Articulate customer success strategies to the field in order to streamline and standardize CRM solution presentations and value proposition.
  • Support the regional ServiceNow partner channels to scale pipeline generation and drive sales motions.
  • Become a trusted advisor to our community of customers.
  • Communicate competitive intelligence and activity to manager and business unit to ensure we keep ahead of opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts.
  • Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in CRM.
  • Present our CRM Workflows solution at industry events and seminars.
Qualifications

In order to be successful, candidates will normally have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • At least 5 years experience or equivalent of solution and service based sales experience within a CRM, CSM, Customer Engagement or CX solution provider or related high technology business environment.
  • A deep understanding of Customer Service Management, Customer Experience or Customer Engagement related business processes, and evolvement of Agentic AI.
  • Willingness to go above and beyond to win in the market against stiff competition.
  • Ability to communicate complex issues in simple terms via written and oral media.
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system.
  • Ability to work in a complex matrix organisation.
  • Pitch perfect communication and presenting skills, with fluency in English and Swedish being essential.

Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate

#J-18808-Ljbffr

  • Senior Solution Sales Executive, CRM Workflows

    4 weeks ago

    Stockholm, Stockholm, Sweden ServiceNow, Inc. Full time

    ServiceNow, Inc. Senior Solution Sales Executive, CRM Workflows in Stockholm, SwedenIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers,...

  • Senior Solution Sales Executive, CRM Workflows

    4 weeks ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    Social network you want to login/join with:Senior Solution Sales Executive, CRM Workflows, StockholmClient: ServiceNowLocation: Stockholm, SwedenJob Category: OtherEU work permit required: YesJob Reference:1ee2b6e43c8fJob Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:The Senior Solution Sales Executive will be responsible for market success...

  • Senior Solution Sales Executive, CRM Workflows

    4 weeks ago

    Stockholm, Stockholm, Sweden Servicenow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Senior Solution Sales Executive, CRM Workflows

    4 weeks ago

    Stockholm, Stockholm, Sweden ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • CRM Workflow Specialist

    2 weeks ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About the JobWe are seeking a skilled CRM Workflow Specialist to join our team at TN Sweden. In this role, you will be responsible for implementing and managing CRM workflow solutions for our customers.Your expertise in CRM workflow management will enable you to identify opportunities for process improvements and propose innovative solutions to drive...

  • CRM Workflows Business Development Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden ServiceNow Full time

    Job DescriptionThe Senior Solution Sales Executive will play a critical role in driving market success for ServiceNow's CRM Workflows product suite. This involves working closely with the sales ecosystem to deliver territory planning, account planning, and forecasting.

  • Solution Sales Executive

    2 weeks ago

    Stockholm, Stockholm, Sweden ServiceNow Full time

    Job DescriptionThe Senior Solution Sales Executive will be responsible for driving market success of ServiceNow's CRM Workflows product suite.This product is built on ServiceNow's leading Now platform and applies service management and CRM disciplines to improve an organization's service relationships (NPS) with its customers through a 360 degree improvement...

  • Solution Sales Excellence Executive

    7 hours ago

    Stockholm, Stockholm, Sweden beBee Careers Full time

    About the RoleThe Senior Solution Sales Executive will play a crucial role in driving market success for our CRM Workflows product suite.Responsibilities include:Generating sales revenue within existing accounts and with new logos.Working closely with the wider sales ecosystem to deliver territory planning, account planning, forecasting, and business...

  • Sales Development Executive

    2 weeks ago

    Stockholm, Stockholm, Sweden Pareto Full time

    Senior Sales Development RolePareto is looking for an experienced Senior Sales Development Representative to drive growth and expansion in the market. As a key member of our sales team, you will be responsible for building and maintaining relationships with existing and potential clients.Your primary focus will be on identifying and pursuing new business...

  • Senior Sales Executive

    7 hours ago

    Stockholm, Stockholm, Sweden beBee Careers Full time

    Job SummaryThe ideal candidate will have 6+ years prior sales experience at a senior level selling complex Enterprise solutions with a strong track-record. Fluency in English, both verbal and written, is required. Great relationship-building, communication, and presentation skills are essential for this role.Familiarity with Salesforce CRM and other typical...

  • Sales and Marketing Solutions Executive

    6 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    Executive SummaryWe are seeking a highly experienced Sales and Marketing Solutions Executive to join our team. In this role, you will be responsible for driving sales revenue growth in regional and global key accounts, identifying and pursuing new business opportunities in the HVAC/R segment, and developing and maintaining action plans for key OEMs.Develop...

  • Sales Growth Strategist

    2 weeks ago

    Stockholm, Stockholm, Sweden Servicenow Full time

    Unlock Your PotentialAt ServiceNow, we're on a mission to make the world work better for everyone. As a Senior Solution Sales Executive, you'll play a critical role in driving the success of our CRM Workflows product suite.This is an exceptional opportunity to leverage your sales expertise and passion for delivering value to customers. You'll be working...

  • Senior Business Development Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About the PositionWe are seeking a seasoned Senior Business Development Manager to join our team at TN Sweden. In this role, you will be responsible for driving business growth and revenue generation through the successful development of CRM workflow solutions.Your expertise in business development and CRM workflow management will enable you to identify...

  • AWS Solutions Sales Executive

    13 hours ago

    Stockholm, Stockholm, Sweden beBee Careers Full time

    Senior Sales PositionWe are looking for an experienced sales professional to join our team as an AWS Solutions Sales Executive. The ideal candidate will have a strong background in IT sales and business development, with experience selling complex cloud or software solutions.The successful candidate will be responsible for driving business growth in the...

  • Senior Account Executive

    1 week ago

    Stockholm, Stockholm, Sweden Mattermost Inc Full time

    Mattermost is a leader in the field of workflow-centric collaboration platforms. Our self-hosted and cloud offerings provide integrated workflow automation, AI-acceleration, ChatOps with team messaging, audio calling, and screen share on an open core platform vetted and deployed by the world's most secure and mission-critical organizations.We have a unique...

  • Dynamics CRM Developer

    2 days ago

    Stockholm, Stockholm, Sweden beBee Careers Full time

    The role of a Microsoft Dynamics CRM specialist involves designing, developing, and implementing end-to-end solutions for various business needs. As a seasoned professional in this field, you will be responsible for creating custom applications, workflows, and integrations using Dynamics CRM entities, workflows, configurations, and Plug-ins.Key...

  • Senior Sales Executive

    1 week ago

    Stockholm, Stockholm, Sweden Talent & Partner AB - Stockholm Full time

    A dynamic and fast-growing company with an entrepreneurial spirit is seeking a Senior Sales Executive to spearhead direct client sales. The ideal candidate will have a proven track record of successful sales experience, ideally in media, sports advertising, or digital marketing.About UsWe are a leading iGaming marketing and affiliate company that is...

  • High-Touch CRM Solutions Specialist

    4 days ago

    Stockholm, Stockholm, Sweden Nemely CRM Solutions Full time

    About the Role:Analyzing business requirements and comprehending functional specifications and technical architectures.Conducting fit-gap analyses and preparing technical documentation.Developing high-level project work plans and leading technical discussions with clients.Leveraging Power Platform customization and configuration to develop solutions.Key...

  • Senior Sales Executive

    1 week ago

    Stockholm, Stockholm, Sweden DXC Technology Inc. Full time

    Key Performance IndicatorsAs a Senior Sales Executive, your primary objectives will be to drive revenue growth, expand market presence, and build strong relationships with clients. You will be responsible for:Key ResponsibilitiesLeads sales cycle from start to finish for delivery of customized business Insurance Software solutions.Meets or exceeds annual new...

  • Microsoft Dynamics CRM D365 and .NET Developer

    2 days ago

    Stockholm, Stockholm, Sweden Ubique Systems Full time

    Microsoft Dynamics CRM D365 and .NET Developer - UT17045 days ago Be among the first 25 applicantsExtremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, Type Scripts, web resources, integrations developmentSound knowledge in core .NET technology, SQL Server, Power Platform,...