Community Liaison Officer

2 weeks ago

Stockholm, Stockholm, Sweden Foreign, Commonwealth & Development Office Full time

Who we are?

The British Government is committed to diversity and inclusivity, fostering a workplace that values uniqueness and challenges bias, thus strengthening our organizational capacity. We actively encourage individuals from all backgrounds to apply, without discrimination based on race, gender, disability, religion, or other legally protected categories.

The British Embassy in Sweden is a vital part of our global network, representing British interests abroad. We are seeking a part-time Community Liaison Officer (CLO) to collaborate closely with Embassy management to ensure the well-being of UK-based staff and their families.

Main purpose of the job:

As a Community Liaison Officer (CLO), your role involves providing advice, guidance, and advocacy for UK-based staff and families on family and community matters, including information gathering, welfare, and communication.

Main duties and responsibilities:

  • Information gathering and reporting: Providing essential information for UK-Based staff and families on various aspects such as spouse/partner employment, children's education, childcare, and other relevant resources to facilitate a smooth transition. This entails updating embassy resources with pertinent details for diplomatic staff and HQ, ensuring it is inclusive and welcoming.
  • Welfare/Community/Support: Ensuring the well-being and integration of staff and families into Sweden and Embassy life, offering support and acting as a point of contact for any questions or challenges. Organizing community events and maintaining communication channels to enhance the sense of belonging.
  • Advocacy/Support: Representing the interests of UK-based staff and families, addressing concerns with Embassy management and HQ, and serving as a liaison between the Embassy and affiliated associations.

Essential qualifications, skills and experience:

  • Fluency in English (both oral and written, C1 level or above under the CEFR*);
  • Minimum 1 year of work experience in customer service role;
  • Familiarity with living in Sweden (e.g., banking, transportation);
  • Strong interpersonal and communication skills;
  • Understanding of challenges faced by staff living overseas;
  • Organizational and confidentiality skills;
  • Ability to work independently and flexibly.

Desirable qualifications, skills and experience:

  • Some knowledge of Swedish.

Required behaviours: Changing and Improving, Communicating and Influencing, Managing a Quality Service, Working Together

Application deadline: 9 June 2024

Grade: Administrative Officer (AO)

Type of Position: Permanent, Part-Time

Working hours per week: 15

Region: Europe, Eastern Europe & Central Asia

Country/Territory: Sweden

Location (City): Stockholm

Type of Post: British Embassy

Number of vacancies: 1

Start Date: 19 August 2024

Other benefits and conditions of employment: This part-time position offers flexibility and opportunities for personal development within the dynamic environment of the Embassy. The role requires the candidate to be based in Sweden.

All applicants should have the right to live and work in Sweden. The British Embassy does not sponsor work permits and follows specific guidelines for locally employed staff.

The selected candidate will undergo background checks and security clearance as part of the hiring process.

Learning and development opportunities:

Joining the Embassy opens doors to various learning and development initiatives, including job-specific training and participation in the Diplomatic Academy. The Embassy is part of a network offering mentoring, work shadowing, and formal training programs.

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