Serviceinriktad Assistant Account Manager till

2 weeks ago


Stockholm, Stockholm, Sweden Atradius Full time

Tycker du om att arbeta i en serviceorganisation, har servicekänsla och vill arbeta i en internationell miljö med placering i Stockholm?

Vi söker nu en kollega för fast anställning med tillträde snarast.

Som Assistant Account Manager är du en del av vårt affärscenterteam med Account Managers och Assistant Account Managers. Du ansvarar tillsammans med övriga på avdelningen för allmän kundsupport. Arbetet innebär daglig kundkontakt, främst med våra svenska och baltiska kunder och mäklare, men också mycket intern kontakt, framförallt med Atradius kreditbedömare i vår egen världsomspännande organisation. Kontakterna är både per telefon, Teams och mail. Vi är idag totalt ca 32 personer på kontoret i Stockholm varav 14 personer arbetar på avdelningen Commercial Unit där affärscenter ingår.

Vem söker vi?

Vi söker en person som har erfarenhet från kundtjänst eller motsvarande och drivs av att leverera kundvärde genom professionell service. Du får gärna ha ekonomisk utbildning på gymnasienivå men det är inte ett krav.

Det är meriterande men inte ett krav att du kan läsa och förstå ett bokslut. Du behärskar svenska och koncernspråket engelska flytande i tal och skrift. Du känner dig bekväm med att ta kontakt och föra en dialog med både kunder och interna kontakter på bägge språken, både i telefon och per mail. Du skall ha god datorvana i allmänhet och Office-programmen i synnerhet.

För att bli framgångsrik i rollen skall du vara självgående även om vi ingår i ett team där vi hjälper varandra. Arbetsuppgifterna, allmän kundsupport, är självständiga även fast du arbetar nära dina kollegor och därmed har stöd nära till hands. För att kunna bevaka och hantera flera ärenden samtidigt behöver du vara strukturerad och kunna arbeta metodiskt. Det ställer även krav på att du snabbt kan analysera information för att bestämma nästa steg och att du har förmåga att slutföra och dokumentera det arbete du påbörjat. Du som person präglas av sunt förnuft, ansvarskänsla och noggrannhet. Vi ser gärna att du är nyfiken och utåtriktad.

Du kommer att genomgå en introduktion och omgående börja arbete i ett starkt team där man kombinerar hårt och seriöst arbete med gott kamratskap och en trevlig arbetsmiljö.

Att arbeta hos Atradius

Att arbeta hos Atradius innebär ett jobb i en dynamisk, inspirerande och internationell miljö. Atradius kontor i Sverige finns på Karlavägen 96 i Garnisonen, Stockholm. Vi har friskvårdsbidrag och erbjuder rikskuponger. Vi har även en friskvårdsförening som arrangerar olika aktiviteter.

Ansökan

Vi ser fram emot att få din ansökan och CV så snart som möjligt dock senast 15 juni.

Önskar du mer information kontakta Emma Lundin på 08 –



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