Customer Support Engineer

2 weeks ago


Sollentuna, Stockholm, Sweden Malvern Panalytical Ltd Full time

Customer Support Engineer at Malvern Panalytical in Sweden

Do you enjoy solving technical challenges and interacting with customers in different settings? Join the team at Malvern Panalytical as our newest service specialist.

Our top-notch instruments are utilized at leading industry and research facilities worldwide, adding considerable value to our customers' production, research, and development processes.

Travel, anyone?

You'll have the exciting chance to travel to customer sites in Sweden and occasionally to other Nordic countries. An ideal location for you would be in the Stockholm area or the northern part of Sweden with convenient access to a local airport.

The role

As a part of a close-knit international team, you will provide field-based support at customer sites in Sweden and occasionally in other Nordic countries. In addition, you will offer remote support to customers via phone and internet connections. We offer a comprehensive training program to aid in your professional growth.

What will you be doing

Joining our dynamic Nordic customer support team, you will be responsible for installing, maintaining, and repairing equipment from the Malvern Panalytical brand, with a focus on X-ray spectrometers, X-ray diffractometers, and related instruments.

What do you need to be successful in this role?

  • Customer-oriented mindset and willingness to go the extra mile for customer satisfaction
  • Strong hands-on technical and problems-solving skills
  • Ability to travel at short notice
  • Capacity to work independently and support team members effectively
  • Preferably 3+ years of field service experience in relevant industries
  • Excellent communication skills in Swedish and English
  • Valid Driving license (B)
  • Education background in Electronics, Medical Physics, Chemical Engineering, Applied Physics, or related fields is advantageous

We offer:


• A supportive and collaborative team environment


• A compelling full-time position in a global high-tech organization


• Ongoing support for enhancing your technical skills


• Competitive salary, benefits, company car, phone, physical training allowance, etc.

YOU WILL LOVE THIS OPPORTUNITY

Please submit your CV and cover letter by clicking on the application button.

If you have any questions regarding this position, feel free to reach out to us.

Sincerely,

Istvan Orban,

Customer Services Manager Nordic

Malvern Panalytical



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