Customer Support Engineer

2 months ago


Sollentuna, Sweden Concept Life Sciences Full time

Customer Support Engineer at Malvern Panalytical in Sweden

Do you like technical challenges and enjoy interacting with customers in various environments? Join us at Malvern Panalytical and become our next service specialist

Our instruments are located at leading industry and research facilities around the world and bring value to our customers in production, research and development processes.

Travel, anyone?

You'll have the opportunity to travel at customer sites in Sweden and occasionally in other Nordic countries. You are ideally based in Stockholm area or in north part of Sweden with good connection to a local airport.

The role

In this role, you'll be part of a small dedicated international team working closely with customers to provide field-based support at customer sites in Sweden and occasionally in other Nordic countries, as well as remote support of customers via phone and internet connection. We'll provide an excellent training program to support your development.

What will you be doing

You will join our dynamic Nordic customer support team of service engineers and application specialists, where customer satisfaction is always in focus. You will be responsible for installation, maintenance and repair of equipment of Malvern Panalytical brand, with focus on X-ray spectrometers, X-ray diffractometers and related instruments.

What do you need to be successful in this role?

Customer oriented and ready to go the extra mile to achieve the highest customer satisfaction,

Have excellent hands-on technical and problem-solving skills,

Ready to travel at short notice,

You work well independently and you are always ready to support team members,

Have preferably 3+ years field service experience within related industries,

Have good communication skills (Swedish and English),

Have Driving license (B),

Education in Electronics, Medical Physics, Chemical Engineering, Applied Physics or comparable is advantageous.

We offer:

• A great team to work with;

• An interesting full-time job in a global high-tech company;

• Continuous support in development of your technical skills;

• Competitive salary and benefits, company car, phone, allowance for physical training etc.

YOU DEFINTELY WANT THIS JOB

#LI-TG1



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