Senior Business Analyst

3 weeks ago


Gothenburg, Västra Götaland, Sweden Innovative Heads Full time

Innovative Heads is an IT consultancy with offices in Sweden and India. We provide flexible access to talent and innovative IT solutions, empowering businesses and clients to focus on their core business. Our mission is to create a sustainable and mutually beneficial ecosystem for professionals and businesses. We offer work life balance and conducive environment to grow together.

Role Description

This is a contract role for a OBL Business Analyst at Innovative Heads, located in Gothenburg with the flexibility for remote work. You will be responsible for analyzing business processes and requirements, conducting business analysis, and communicating findings to stakeholders. The role will involve working closely with teams to identify opportunities for improvement and develop solutions to meet business needs.

Responsibilities:

  • Work closely with Order Management Team and create SAF's to release to 3PL WMS for outbound preparation.
  • Monitor WMS to ensure orders are processed and ready by scheduled date/time.
  • Check previous day shipping records against SAP and ensure all exceptions are resolved in a timely manner.
  • Coordinate returns and maintain log for all returns and arrange return pick ups from customers to designated 3PL warehouses on time and close RA's.
  • Periodically review non-compliance financial penalties from customers, investigate/dispute claims.
  • Collect carrier invoices, validate them for payment and on-time invoice processing and accurate accrual at the end of month.
  • Load plan orders and tender to carriers, track pick up schedule with shipping warehouse and delivery schedule with customers to ensure on-time delivery to customers.

Qualifications:

  • Minimum 5 years of experience in Load Planning.
  • Strong written/verbal communication skills in Swedish & English both
  • Self-starter, detail-oriented and results-driven.
  • Advanced analytical skills
  • Experience in analyzing and documenting business processes and requirements
  • Ability to create clear and concise business requirements

Start Date: Asap

Contract Duration: 3 to 12 months

Location: Gothenberg, Sweden

Language: Swedish & English


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