Customer Service

2 months ago

Malmö, Sweden Ferrero Full time
Job Location: ​Malmö​

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurtioning the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talent is what makes our work environment multicultural, innovative and highly rewarding. 

 

Main Responsibilities:


As Customer Service & Logistic Specialist, you will join the Supply Chain Team working with the order management of the Finnish market.
You will report to the Supply Chain Manager of Scandinavia and your contribution will be centered around;

- Customer Support & Order Management
- Stock Management and Replenishment 
- Invoice and PO Management
- Product Master Data Management
- Creating and Analyzing monthly KPI and Reports

 

Requirements:


In order to succeed in this position we believe you have:

- Academic Degree or relevant experience
- Excel knowledge
- SAP knowledge
- Fluent in English
- Literacy in any of the Scandinavian languages is a merit

 

Who we think you are:


You are ...
... result driven, while still able to establish and develop value-adding relationships with your colleagues across the business 
... positively mind-setted and structured, with an always constructive approach
... motivated by a high paced working environment
... actively engaged in co-creating a great place to work

 

How to be successful in the role and in Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero,
you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Application

This is a continuous recruitment process, where the most relevant candidates will be contacted directly.
You are welcome to submit your application in English, CV and personal letter, as soon as possible.

In order to ensure compliance to GDPR we do not accept applications via email.

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