MAC - On Call - Kicks Nordstan, Goteborg - Permanent
2 months ago
Position Summary:
Are you creative, enthusiastic about beauty and love engaging with customer? Do you want to take part in the journey of the global leader in prestige beauty? And would you like to be part of a strong retail team where we cheer for one another every day?This could be the beginning of the journey you have been looking for. We are in search for a Make-up Artist who is passionate about our brand and is willing to bring authentic and personalized services to greater heights.
Estée Lauder Companies at a glance
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.
The Role
As one of our on-call employees you will jump in and work shifts when someone is on vacation, ill, on training or during key shopping moment. You will work as a skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. With your passion for people; our company; products and services, you will ensure that each customer has a unique and inspirational in-store experience. You will walk the customer through the brand's offering and advise products in accordance with the customer's needs.
You will also work as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
You will be reporting to the Counter Manager.
The position as on call employee means your work hours will be agreed upon from time to time and depending on the needs. You will be based in Göteborg but might work in different stores.
More specifically, you will:
- Be responsible for reaching your individual sales' target
- Provide exceptional and authentic customer experience by finding the right products based on the customer's needs
- Have ownership over the counter - keep the counter tidy at all times, re-stock the counter and make sure that the visual merchandising is optimal to the brand's guidelines
- Establish collaborative relationships with your colleagues and your direct manager
- Perform services, participate in in-store events and being of help to your colleagues
- Administer cashiering and ensure customer satisfaction to improve customer loyalty that will add impact to the business' financial objectives
Qualifications
You are the perfect fit if you:
- Have qualification in make-up artistry/previous retail make up, but we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
- Have previous retail experience preferably within cosmetics
- Have make-up or other beauty certificates (this is seen as a plus)
- Are proficient in a Scandinavian language and in English both in verbal and written communication
- Are able to work independently and in a team in a dynamic environment
- Have the ability to work retail hours including days, nights, weekends and special events
- Have the ability to take shifts with short notice
- Familiar with SoMe platforms such as TikTok and Instagram is a plus
Your personality:
- You like making people feel confident, elegant and happy
- You have great social and listening skills
- You are a natural storyteller and know how to captivate your customers
- You are a firm believer that teamwork makes the dreamwork
- You are outgoing, positive and proactive - you rise above in the face of challenges
- You are not afraid of making mistakes and are solution-oriented
- You look forward coming to work, developing your skills and making the most out of the day
What we offer:
- Working for the Estée Lauder Companies means that you will be part of the global leader's journey in Prestige Beauty
- Competitive salary
- Great training and development programs on a professional and personal note and potentially grow into a temporary or permanent position
- Want to make a difference at work? We engage our colleagues by contributing to greater causes and giving back to the community through social initiatives
Next Steps
You will have to apply through our Career Portal and we will get in touch with you directly if your profile could be a good fit.
The expected start date will be November 1, 2024.
As part of the recruitment process, you will receive a link to complete a video interview stating your motivation for this job.
We are looking forward to receiving your application
Inclusion, Diversity & Equity in the core of everything we do:
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-SE-O-Göteborg
Job Type: Standard
Schedule: Contingent
Shift: On Call
Job Number: 2412043
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