Business Application Manager

Job ID: 23159 

We are now looking for a Business Application Manager (GFCP Senior Expert) to join KYC Application Management Team within Group Fiancial Crime Prevention. The successful candidate will support us in further development and maintenance of FinCrime applications as well as ensure their compliance with business objectives and regulatory requirements. In this role, you will play a pivotal part in managing and enhancing KYC applications, ensuring compliance with business objectives and regulatory requirements as well as contributing to our mission of preventing financial crime. This is an opportunity for you to be a part of one of the exciting initiatives going on within Nordea on our journey to fight financial crime. 

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the KYC Application Management team. We are on the lookout for a proficient and motivated individual to take on a role of Application Manager in our progressive and forward-thinking team. This position is an exceptional opportunity for someone who thrives in managing applications while also excelling in analytical roles, offering insights and strategies to drive our business forward. 

Welcome to the heart of our operations, where technology meets business Acumen. As the Business Application Manager (GFCP Senior Expert), you’ll be instrumental in overseeing our suite of applications and providing analytical expertise to enhance our business processes and customer experiences.  

Our team is part of Group Financial Crime Prevention (GFCP), where we deliver group-wide solutions to detect and prevent financial crime for the greater good of society. We manage and maintain applications across all GFCP functions. The high focus on FinCrime in the group gives the appointed candidate a unique and exciting opportunity to continue to deliver “best in class” solutions and lay the foundations for the future

What you’ll be doing:

• Cover a broad set of application management related tasks, including but not limited to maintaining application lifecycle roadmap, managing risk and regulatory requirements, maintaining yearly plans for applications, covering deployments, maintenance, upgrades and decommissioning
• Ensure owned applications are available, comply with security and application management standards as well as are aligned with business needs
• Understand complex business and IT implementation requirements and ultimately act as the decision-maker on important applications-related implementations
• Conduct comprehensive business analysis to identify areas for improvements/enhancements in processes, systems and data
• Drive initiatives independently and work collaboratively with diverse teams to implement and refine business strategies
• Analyze data from various sources to develop actionable insights and recommendations, to keep applications compliant 
• Serve as a bridge between technical and non-technical stakeholders, effectively communicating complex ideas and findings
• Work closely with other kYC AM team members and engage in team-related activities to knowledge share, exchange information and maintain good relationships within the team, contributing towards overall team effectiveness, quality and wellbeing
• Collaborate closely with experienced professionals (business, developers and architects) to analyze, define and document requirements for change activities and ensure that they correspond to the business needs and stability/high performance of the applications 
• Monitor application performance and implement strategies for continuous improvement
• Closely follow business and non-functional requirements to get them clarified, assessed, fully understood and matured
• Maintain expertise within applications end to end flow and verify implementations

You’ll join a team where you can bring your talent and engagement to work in an international and dynamic environment. The role is based in Gdańsk; Stockholm; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Exhibits strong analytical skills, as well as the ability to structure and break down complex initiatives into manageable pieces
• Is adaptable, proactive, and thrives in a fast-paced and changing environment
• Has excellent interpersonal skills and can manage a diverse range of stakeholders
• Maintains high ethical standards and is unafraid to voice opinions constructively
• Demonstrates a blend of technical savvy and business intelligence
• Have a good ability to understand large and complex system landscapes
• Shows passion for technology and its application in solving business challenges

Your experience and background: 

• Master's degree in Economics/Finance/Business Administration/Computer science/Information technology or related field
• Proven experience in application management and business analysis 
• Experience in requirement specification (functional and non-functional) and/or project managemen
• Excellent problem-solving abilities and a detail-oriented mindset
• Understanding of KYC, AML regulations  and experience in FinCrime area is a plus  
• Experience in agile way of working and methods (SAFe, Scrum, Kanban) is an advantage 
• Familiarity with data analytics and reporting tools is a plus
• Fluent in English, both spoken and written

If this sounds like you, get in touch

Next steps

Submit your application no later than 09/10/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please submit your application, which must include your CV and motivation letter.

For candidates in Sweden only - For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.
 

For candidates in Poland only - Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf
 

We reserve the right to reply only to selected applications.