Client Consultant – Business Travel Insurance

5 days ago

Gothenburg, Västra Götaland, Sweden Mercer Full time

Role Description:
Marsh is looking for a highly skilled Client Consultant specializing in Business Travel Insurance (BTI) and Expatriate insurance within our MercerMarshBenefits team. You'll work with major clients, acting as a trusted advisor and insurance specialist, helping deliver tailored solutions in a dynamic, collaborative environment.

Key Responsibilities:

  • Manage policy renewals and maintain proactive client communication.
  • Serve as the main liaison between Marsh, clients, and insurance companies.
  • Provide expert advice and solutions on BTI and Expatriate insurance.
  • Develop insurance products to meet client and regulatory needs.
  • Drive portfolio growth by promoting MercerMarshBenefits services.
  • Optimize workflows and service delivery through project and process management.
  • Stay current on insurance products, regulations, and client requirements.

What You Need To Have:

  • Proven expertise in insurance, especially BTI & Expatriate insurance.
  • Experience in client-facing roles, preferably in consulting or advisory capacity.
  • Understanding of insurance regulations and client service standards.
  • Effective, positive, and solution-oriented communicator.
  • Excellent communication and negotiation abilities.

What Makes You Stand Out:

  • Proven ability to achieve targets and deliver exceptional client service.
  • Strong team management and stakeholder skills.
  • Solid project management and process improvement experience.
  • Demonstrated ability to proactively tackle complex project challenges with creative solutions.

What We Offer:

  • Competitive salary and comprehensive benefits, including pension, healthcare, and wellness programs.
  • Career development and international opportunities.
  • Supportive, collaborative team environment.
  • Work with prestigious multinational clients.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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