Product Specialist, AXIS OS, Lund

Job Title
Product Specialist, AXIS OS, Lund

Job Description
Are you passionate about problem solving and helping people? Do you have a deep technical background, want to work closer to customers and contribute to making AXIS OS even greater? Then this is for you We are looking for a Product Specialist for AXIS OS in the product management team in Lund.
AXIS OS is the Linux-based operating system used in most of your Axis network devices. It's the heartbeat of more than 200 Axis products and tens of millions of devices deployed at customer sites. It's purpose-built to live up to the most important criteria for network devices: high standards for cybersecurity, ease of integration, and long-term value.

What you'll do here as AXIS OS Product Specialist?
You will be a go-to person when it comes to how customers use our products and solutions. In your role you will cooperate with many different parts of our organization, interacting with R&D, support and sales engineers across the world as well as partners and customers.

You will continuously learn new technologies and have the freedom to work with improvements.

Your work can be divided into these areas:

• Provide input to new feature and product development. You will be the expert on customer needs and expectations.
• Provide user-friendly technical documentation, training materials and training sessions — both for internal teams (e.g. sales, support) and external customers or partners.
• Prioritize, troubleshoot, and solve complex support cases escalated from our local support teams worldwide, either on your own or in close co-operation with other Product Specialists or R&D engineers.
• Give feedback to R&D on issues that customers and users experience to improve and maintain AXIS OS. Be part of the entire lifecycle of AXIS OS releases.

This is an exciting role with great possibilities to grow, learn new things and make a difference

Who are you?
We are looking for a driven and structured individual that likes change and every day challenges that will occur in this role. You have a service-minded attitude. You want to understand technical matters and have the ability to explain them to others.

Like us, you are a team player that also enjoy working independently. You can see the big picture while paying attention to detail. You have the ability to drive change if needed and collaborate cross-functionally with different departments.

As a person you are communicative, have social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to helping customers and colleagues, contributing to a good team spirit and a productive environment.

To be successful in the role you need to be self-driven and able to prioritize and balance multiple requests from different stakeholders on a day-to-day basis. You also need to be curious about new technologies.

We'd love to hear that you have:

• A technical education and at least 5 years of relevant work experience.
• Technical knowledge and/or experience in working with Axis products and solutions.
• Troubleshooting skills.
• A pedagogic approach, both spoken and written, when explaining technical matters.
• Interest in, and preferably experience of, creating technical training materials, educational videos and documentation.
• Excellent English skills, written and verbal.
• Swedish language skills, but if not – the desire and ambition to learn.

What Axis Have To Offer
We are a world leader in network video, where cutting-edge technology meets global impact. Here, you'll contribute to meaningful projects that shape the future of security and surveillance — developing solutions used worldwide. As a fast-growing company, we offer exciting career opportunities. You'll grow professionally through continuous learning, supported by a collaborative team that values creativity, innovation, and work-life balance.

Our Lund HQ Campus, including the impressive Grenden building, offers a dynamic environment with spaces crafted to encourage collaboration, whether through informal "
fika
" chats, formal meetings,
or after-hours activities.
Check it out:
Axis HQ
Your well-being matters to us. We offer a range of benefits, including a company bonus, Friday cake, wellness allowance, health insurance — and even your own Axis bicycle.

To learn more about Axis, our innovative products, solutions, and vibrant company culture, explore:

Life at Axis blog

Engineering at Axis blog

Innovation at Axis

Ready to Act?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. We welcome all applications.

We go through applications continuously so don't wait – send in your application today

If you have questions, you are welcome to contact the recruiting manager Linda Svedberg at

This recruitment is handled solely by Axis Communications AB, and we politely but firmly decline all calls from recruitment and consulting companies regarding this position.
Type of Employment

Permanent Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments.
Notice will be provided before we take any action.
About Axis Communications
We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world
For more information about Axis, please visit our website

Listen to Get To Know Axis – Podcast