Sales & Marketing Solution Architect

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation

DESCRIPTION

We are seeking an experienced
Sales & Marketing Solution Architect
to design and lead end-to-end solutions that enhance our sales and marketing ecosystem. This role bridges business strategy and technology execution - ensuring that our Salesforce, Marketing Cloud, and marketing automation platforms are leveraged to their full potential.

The ideal candidate is a strong communicator and strategic thinker with a solid background in enterprise or corporate architecture, CRM, and marketing technology. You will collaborate closely with business and technical teams to define architectures that support growth, automation, and customer experience excellence.

Key Responsibilities

• Design integrated sales and marketing technology architectures that align with business objectives and enterprise standards.
• Lead the solution design and technical strategy for Salesforce Marketing Cloud and other marketing automation platforms.
• Partner with sales, marketing, and IT stakeholders to define requirements and translate them into scalable, measurable, and maintainable solutions.
• Define data models, integration patterns, and automation strategies to improve lead management, campaign execution, and attribution.
• Ensure seamless integration between Salesforce (Sales, Service, and Marketing Clouds) and external marketing systems.
• Develop and maintain documentation for solution architectures, integrations, and process flows.
• Champion data governance, compliance, and security best practices across the marketing technology landscape.
• Work closely with enterprise architecture teams to ensure alignment with overall technology strategy and standards.
• Provide thought leadership on digital marketing innovation, customer data platforms (CDPs), and omnichannel engagement strategies.

REQUIREMENTS

• Bachelor's degree in Information Systems, Computer Science, Marketing Technology, or related field.
• Proven experience designing and implementing solutions involving
  Salesforce Marketing Cloud
  and marketing automation tools (e.g., Pardot, HubSpot, Marketo, Adobe Campaign, or similar).
• Strong understanding of CRM (preferably Salesforce Sales and Data Cloud) and its role in the lead-to-revenue process.
• Background in
  enterprise or corporate architecture
  , ideally within large-scale transformation or multi-region environments.
• Experience designing solutions involving
  data integration
  ,
  API-based architectures
  , and
  customer data synchronization
  across systems.
• Excellent communication skills - able to bridge business needs and technical execution clearly and persuasively.
• Strategic mindset with the ability to see the big picture while managing technical details.
• Salesforce certifications (e.g., Marketing Cloud Consultant, Solution Architect, or Application Architect) are highly desirable.
• Familiarity with BI, analytics, or customer data platforms is a plus.

ABOUT OUR HIRING PROCESS

Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and equal opportunity. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently works towards identifying the people that best fit each open job, based on Sinch' s hiring needs and candidates' career expectations.

We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly Don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new insights and perspectives to Sinch

Please send your CV in English language.