Field Service Engineer 2

6 days ago

Sweden Remote Illumina Full time
What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Field Service Engineer 2, Sweden (Remote/Field Based) 1-Year FTC

Closing date - Thursday 1st January 2026

As a Field Service Engineer (FSE) at Illumina you are responsible for providing the on-site service of Illumina equipment at our customer sites, this includes installations, as well as overseeing any necessary troubleshooting, servicing and repairs of complex equipment and systems. You will be working closely with customers within your territory, providing a dedicated service as well as liaising with your colleagues to provide timely onsite technical assistance.

Illumina customers are at the forefront of genetics and NGS (Next Generation Sequencing), helping to deliver advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets.

This is a fixed term contract position for 12 months to be based in Sweden, the suitable candidate would preferably be based in the Uppsala area, or we could also consider applicants based in Stockholm, Gothenburg and Malmo. It is essential for the role to have a valid driving license within country and the the flexibility to travel up to 80%. Fluent English language skills are essential along with Swedish language.

Illumina's employee benefits are industry-leading and include, flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more

Responsibilities will include:

  • Interface between the field organization and internal support structure by providing timely onsite technical assistance to Customers, Field Applications Scientist/Specialists, and Territory Account Managers

  • Serve as a focal point for problem resolution assistance to subsidiary or distributor support

  • Install, upgrade, repair, and maintain instrument systems within defined territory

  • Provide technical support to staff, contractors and customers

  • Special assignments and administrative duties as directed by Field Service Manager or designate

  • Respond to service requests and ensure high levels of customer satisfaction

  • Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Internal Laboratory Reports, Equipment Checklists, RMA Forms and Service Reports

  • Manage service parts inventory levels

  • Maintain up to date customer information, technical files and appropriate databases

  • Work in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc.

  • Maintain routine contact with existing customer base

  • Ability to drive and travel around Scotland, UK & Ireland, mainly Scotland as a key focus.

Role requirements:

  • Some relevant, field based engineering experience

  • Previous experience in the biotechnology/biomedical industry, or applicable military experience preferred

  • Demonstrable strong problem-solving skills

  • Excellent customer facing skills along with good technical abilities

  • Ability to work autonomously within a structured, remote team

  • Familiarity with field optical alignments, robotics, fluidics, electrical/electronics, and mechanical systems is advantageous

  • Previous experience within a fast-paced corporate environment is desirable

  • Valid in country driving license with the willingness to travel up to 80%

  • Fluent English language skills as well as fluent Swedish language

  • Qualification in Electrical / Electronic Engineering, Mechanical Engineering, Biosciences or similar


We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact To learn more, visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

  • Field Service Engineer

    2 weeks ago

    Remote, Sweden GE HealthCare Full time

    Job Description SummaryAll resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering....

  • L3 International Radiopharmacy service support engineer

    1 week ago

    Remote, Sweden GE HealthCare Full time

    Job Description SummaryGE Healthcare is looking for a Radiopharmacy service Support Engineer, preferably specialized in radiochemistry, that will be part of international service support Team (L3), reporting to the International RP Modality Service Manager (RP : Radiopharmacy).The position is home based, activities required being a mix of remote and onsite...

  • Field Service Resource Manager

    2 weeks ago

    Other Sweden SE Arabelle Solutions Full time 80,000 - 120,000 per year

    At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come.  You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world.We believe a supportive culture is key to reach common...

  • Service Engineer

    1 week ago

    Sweden - Täby Teledyne Technologies Full time

    Be visionaryTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas...

  • Field Application Engineer

    2 weeks ago

    Sweden (SE-R) Supermicro Full time 80,000 - 120,000 per year

    Job Req ID: 27843 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our...

  • Customer Support Engineer – LC/LCMS HPLC – Göteborg

    2 weeks ago

    Sweden-Remote Location Agilent Technologies Full time

    Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the...

  • BESS Business Development Manager

    6 days ago

    Remote (Sweden) FlexGen Full time

    Position Description:The BESS (Battery Energy Storage System) Business Development Manager – Europe, Finland/Sweden is responsible for leading a business development function in Europe and is a key leader within FlexGen. Reporting directly to the Managing Director, Europe this individual is expected to work broadly and collaboratively across FlexGen to...

  • Staff Backend Software Engineer

    1 week ago

    Sweden (Remote) Grafana Labs Full time

    Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France....

  • Senior Software Engineer, Platform InfraSec

    1 week ago

    Sweden (Remote) Grafana Labs Full time

    Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France....

  • Senior Software Engineer, Detection

    1 week ago

    Sweden (Remote) Grafana Labs Full time

    Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France....