Quality Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now  Learn more: Please apply by November 10th Role: PermanentDepartment: QualityReporting to: Factory Lead SwedenQuality Manager This role is responsible for managing and leading the Quality Department according to JTI quality standards, leading all Quality activities to ensure product Quality and consumer satisfaction, through systematic activities in monitoring, maintenance, and improvement of quality, prioritisation, and allocation of resources (staff and finance) in all areas of the Quality Department. This position coordinates trial activities on site, being the single point of contact (SPOC) with R&D/PD. Moreover, it ensures ISO 9001, HACCP and Contamination Prevention standards and procedures are in place, actively contributes to IWS routines and supports production team as requiredPositionAs Quality Manager, you will: LeadershipOversee and continuously improve the Quality Management System (QMS), ensuring effective QA procedures and policies.Act as a Quality servant leader, owning the Quality DMS, supporting IWS routines, and maintaining shopfloor presence.Lead NTM Incoming Material Inspection and implement Insect Infestation Management guidelines.Drive complaint investigations with Production, ensuring root cause analysis and preventive actions.Monitor QMS performance, lead audits, and ensure ISO 9001 and HACCP compliance.Promote a quality culture and facilitate cross-functional collaboration.Coach teams on IWS tools and principles aligned with site deploymentKPI ManagementAnalyse product and process data to define and implement corrective actions.Support CAPA implementation and ensure PDCA effectiveness.Liaise with Global functions for benchmarking and best practice adoption.Apply IWS methodologies to eliminate quality lossesAnnual Strategic Plan & Special ProjectManage Quality cost center resources to meet departmental needs.Align ASP quality KPIs with Factory and Global requirements.Coordinate trials with global teams, ensuring production readiness and timely reporting.Lead Quality-related DMS activities within the IWS frameworkNew Product DevelopmentSupport NPD projects with internal and global teams.Organise trials, track results, propose corrective actions, and coordinate equipment improvements.Manage budgets, BAP updates, and ensure material availability and SAP accuracy.Coordinate sampling and trial instructions with Production and QAPeople ManagementLead and develop QA/QC teams for high performance and growth.Identify training needs and coordinate development plans.Recruit, motivate, and guide team development and succession planning.Ensure staff training aligns with global/local standards and policiesDepartment SetupConduct appraisals, identify training needs, and ensure safe work practices.Recruit new staff and define processes to meet Nordic Snus Factory standardsOther ResponsibilitiesRepresent the company professionally and act as management representative.Ensure compliance with JTI standards, policies, and improvement programs.Maintain a safe work environment and ensure effective departmental communicationRequirements:University Bachelor's Degree in Engineering (or similar)At least 5 years of experience working in food production and/or quality in food industryContinuous improvement experience of all Quality Management System activitiesIWS experience: coach and develop teams in IWS principles and tools connected with QualityASP experience Quality servant leadershipExperience in Incoming Material Inspection, finished product quality inspectionsCorrective/preventive actions (CAPA) and PDCA implementationTrials coordination experiencExperience with Quality Information/Data Systems and Digital Tools will be a plusPeople leadershipSupporting Management with updating budgetsEnglish written and spoken fluently (Swedish is an advantage)Good knowledge of MS Office, QIMS and SAPWhat to expectExpect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.Are you ready to join us? Build your success story at JTI. Apply nowNext Steps:After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.