Training Manager

3 days ago

Solna Municipality, Sweden DNV careers Full time

To succeed in this role, you will own the commercial growth of our Training Services portfolio while managing day‑to‑day delivery. You will build and convert a pipeline of opportunities, meeting customers, shaping solutions, preparing proposals, negotiating and closing deals so that our offer matches customer needs and delivers on revenue and margin targets. As the manager for the Training function, you will lead our Training Coordinator, plan and optimize Open and In‑house courses, issue quotations for in‑house requests, forecast accurately, and co‑sell with the sales team to reach our commercial goals.

Your main responsibilities are to:

  • Drive commercial growth of Training Services
    Own revenue and margin targets for the training portfolio; build and convert a pipeline of opportunities, meet customers, craft proposals, negotiate pricing, and close deals.

  • Align our training offer to our customers' needs
    Continuously review and adapt the portfolio based on market demand and customer feedback.

  • Plan and execute our training portfolio
    Develop schedules and delivery plans for Open and In‑house courses, optimizing resources for profitability.

  • Budget responsibility for our Open Training courses
    Monitor financial performance and take actions to achieve budget goals.

  • Overall responsibility for cooperation with the Sales Team regarding our training offer
    Co‑sell with KAMs, support opportunity development, and embed training solutions in account strategies.

  • Develop relationships, handle offers, and support sales to customers
    Strengthen partnerships, prepare quotations, and ensure timely follow‑up.

  • Proactively "farm" our existing customers by growing relations and managing customer satisfaction
    Identify upsell opportunities and maintain high satisfaction scores.

  • Secure sourcing of trainers that match our training portfolio
    Ensure trainer capability aligns with customer expectations and commercial commitments.

  • Manage data in our LMS and CRM system
    Maintain accurate course data, quotations, and forecasts for transparency and reporting.

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