Senior Market Development Manager

Your mission at Voi

As a
Senior Market Development Manager
, you'll be ensuring continued growth in two of Voi's core markets, Sweden and Finland, through building and managing relationships with local decision makers, while developing the rider experience and commercial performance in the region. In this role, you will report to the General Manager and collaborate with the local Policy and Operations teams to grow Voi's footprint and ridership in existing and new markets. This will include:

• Lead the commercial growth and transformation of our micromobility services by collaborating with city representatives, driving revenue, and delivering measurable results.
• Building relationships with city stakeholders (e.g. city administrators, public transport authorities) and managing initiatives in collaboration with other stakeholders to improve performance in line with city priorities.
• Identify growth- and change opportunities and be responsible for the implementation of these to improve profitability, customer ratings and service quality.
• Evaluating market entries, including commercial viability, regulatory readiness, and strategic fit.
• Representing Voi for cities considering micromobility, and participating in pre-tender and tender work.
• Being the point of contact for city stakeholders, ensuring compliance, addressing city and user concerns, and developing solutions that maintain strong city relationships and improve the user experience and managing negotiations with cities, ensuring terms that balance regulatory expectations with financial objectives.
• Leverage data, analytics, and market insights to understand city-level P&Ls, and collaborate with local teams on initiatives that deliver measurable improvements in profitability and efficiency.

What you need to embark

We're looking for an analytical and structured business professional with the ability to build and manage relationships with external stakeholders, and work proactively to strengthen our footprint in the region. In addition to this, we believe the right person has:

• B.Sc in business, engineering or similar.
• Professional fluency in Swedish and English.
• 3–5+ years of experience in management consulting or work within operations, growth, strategy or policy, preferably in a fast-paced environment
• Proven experience managing and negotiating with external stakeholders, e.g. public sector stakeholders.
• Experience managing cross-functional projects with multiple stakeholder needs.
• Excellent communication and presentation skills, with the ability to quickly adapt messaging to different audiences.
• Experience working with P&Ls and performance metrics, and ability to analyse large data sets, business cases, and budgets using Excel.

Don't meet every requirement?
If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don't check every box.

Why Voi?

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you'll have the opportunity to:

• Join Europe's #1 micromobility operator and one of the fastest-growing scaleups.
• Get "skin in the game" through our employee stock option program and have a direct impact on Voi's footprint and success in Europe's biggest market.
• Collaborate with motivated and fun colleagues towards a common goal.
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Are you ready to become a Voiager?

Since 2018,
Voi
has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 12 countries, serving 8+ million riders with over 400+ MILLION rides to date, and we have no intention of stopping here We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.