SAP CS Consultant

1 week ago

Gothenburg, Västra Götaland, Sweden Justera Group Full time

About Justera Group
Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today's rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden.

About the Role:
We are seeking a senior SAP Customer Service (CS) Consultant to implement and support SAP CS solutions, specifically addressing after-sales workshop services and spare parts management. The role involves translating business requirements into practical SAP solutions, optimizing processes, and ensuring seamless integration across relevant modules.

Key Responsibilities:

  • Translate business requirements into effective SAP solutions and resolve issues through cross-functional collaboration.
  • Recommend process improvements and best practices aligned with SAP functionality, including integration with SAP SD.
  • Support Spare Parts Order Management and workshop service management processes, including: master data, pricing, item proposals, material determination, cross-selling, output control, sales documents, item categories, schedule line categories, delivery, billing, contracts, account determination, rebate agreements, and partner determination.
  • Maintain in-depth knowledge of repair processes, goods receipt, storage location management, tracking, and integration with SAP service order processing.

Requirements:

  • Strong expertise in SAP Customer Service (CS) and Plant Maintenance (PM) modules.
  • Proven experience in multiple full-cycle SAP implementations, including hands-on configuration.
  • 3–5 years of hands-on experience in SAP CS, covering configuration, implementation, and maintenance.
  • Solid understanding of business processes, technical configuration, and integration within SAP CS.
  • Comprehensive knowledge of repair processes, goods receipt, storage management, tracking, and service order integration.
  • Experience with equipment master data setup, warranty tracking, and coordination with SAP SD.
  • Deep understanding of service work orders and end-to-end repair process integration

What We Offer:

  • A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies
  • The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects
  • Competitive compensation and comprehensive benefits package
  • A supportive culture that fosters continuous learning, growth, and professional development
  • Flexible hybrid working model for an optimal work-life balance
  • 25 days of annual leave to recharge and relax
  • An annual wellness allowance of 3,500 SEK to support your health and wellbeing

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