Engagement Manager/Account Manager – AI Portfolio

2 weeks ago


Gothenburg, Västra Götaland, Sweden EPAM Systems Full time

Join us as the
Engagement/Account Manager for AI, Data portfolios
serving Nordic clients. In this client-facing role, you will support the Senior Account Client Partner in orchestrating AI and data-led engagements, manage day-to-day delivery and convert client confidence into sustained revenue growth and healthy margins. You will ensure AI and data-driven solutions deliver measurable outcomes for automotive and industrial manufacturing clients.

Responsibilities

  • Serve as the main operational liaison for client stakeholders and represent the Senior Account Client Partner in meetings and governance forums
  • Translate client priorities into actionable delivery objectives, track outcomes and maintain transparent communication
  • Guide delivery teams on scope management, milestone tracking and risk mitigation across AI engagements
  • Coach teams on stakeholder expectations, storytelling and presentation readiness for client workshops and steering committees
  • Partner with delivery leads to ensure quality, compliance and continuous improvement across AI projects
  • Support revenue growth by monitoring forecasts, staffing, budgets and identifying cross-sell/up-sell opportunities
  • Administer portfolio operations including opportunity tracking and performance metrics
  • Champion adoption of AI best practices, toolkits and accelerators within client engagements
  • Contribute to thought leadership and internal readiness forums showcasing AI impact in automotive and industrial manufacturing
  • Mentor cross-functional teams to develop consultative capabilities, a growth mindset and client-first culture

Requirements

  • Strong skills in stakeholder management and executive-level communication
  • Proven expertise in delivery governance, risk management and operational coordination
  • Financial acumen with experience in forecasting, margin analysis and revenue tracking
  • Ability to develop AI-driven solutions and articulate their value to clients
  • Experience supporting portfolio management in mature markets ideally in the Nordics
  • Working knowledge of AI/ML, agentic AI concepts and data analytics platforms; hands-on experience is a plus
  • Exposure to automotive and/or industrial manufacturing industries; ability to contextualize AI solutions to sector-specific challenges
  • Familiarity with Nordic business culture; local language proficiency (Swedish or Norwegian) is advantageous
  • Strong collaboration skills and ability to mentor and develop cross-functional teams
  • Growth mindset with ambition to scale into broader portfolio leadership

We offer

  • EPAM Employee Stock Purchase Plan (ESPP)
  • Company's pension plan
  • Private healthcare insurance
  • Safety & life insurance
  • Gym discounts
  • Wellness Grant (SEK 2000)
  • Corporate Programs including Employee Referral Program with rewards
  • Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
  • *All benefits and perks are subject to certain eligibility requirements

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