Software Engineer

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Wolt powered by a cutting-edge platform managed by specialized teams within our Core Group.
One of these teams is the Observability Engineering Team, dedicated to ensuring visibility, reliability, and performance across Wolt's services and infrastructure at scale.

As a Software Engineer in Observability, you'll play a key role in developing scalable observability and reliability tooling, maintaining performance test frameworks, and improving Wolt's overall system health. This role is ideal for engineers with a strong foundation in software development and exposure to Site Reliability Engineering (SRE) practices.

Our team manages an Observability platform that processes billions of metrics, traces, and log entries monthly, supporting all Wolt engineers in monitoring and improving the health of their services. We maintain a robust ecosystem covering application instrumentation, telemetry data collection, visualization, and alerting. Additionally, we are collaborating with DoorDash to build the next-generation observability platform—designed to enhance visibility, scalability, and operational efficiency across both organizations. If you're passionate about building reliable systems at scale, we'd love to hear from you

What you'll do :

• Design and develop scalable software solutions and tooling to improve observability and reliability across Wolt's services, with a focus on empowering teams to monitor and debug effectively.
• Contribute to initiatives focused on architecting, building, and maintaining observability stack to efficiently handle increasing telemetry data with greater reliability.
• Take ownership of key initiatives to improve the quality, efficiency, and reliability of our observability stack.
• Contribute to and advocate for SRE principles to improve system availability, performance, and efficiency, ensuring that reliability is embedded across all layers of Wolt's services.
• Build and own tooling and frameworks that enable teams to improve reliability, optimize system performance, and manage incidents more effectively.
• Collaborate closely with engineering teams to implement observability best practices, integrate reliability tooling, and resolve complex production issues.
• Participating in on-call rotations, driving root cause analysis, and building automated detection and resolution tools to reduce mean time to recovery (MTTR) in purview of observability domain and systems.
• Document and share knowledge through guides, playbooks, and training sessions, while continuously improving the developer experience with self-service tooling and best practices.

Qualifications:

• Strong foundation in software engineering, with experience designing and building distributed systems.
• Proficiency in Go (preferred) or Python, with a focus on building automation and developer tooling.
• Experience with building and maintaining observability platforms at scale 
• Hands-on experience in architecting and maintaining observability stack at scale based on open source tools such as Prometheus, Grafana, Elasticsearch, or similar.
• Have a solid understanding of modern observability frameworks, such as OpenTelemetry (OTeL), which forms the foundation of our next-generation observability platform and future strategy.
• Solid understanding of SRE principles, including incident response, fault-tolerant architecture, and service-level objectives (SLIs/SLOs).
• Be comfortable working in large-scale, distributed environments, with expertise in Kubernetes, container orchestration, and resolving issues in complex cloud-native systems.
• Familiarity with cloud platforms (AWS preferred, GCP, or Azure) 
• Strong troubleshooting and problem-solving skills in complex systems.
• Excellent collaboration and communication skills.

Nice to Haves:

• Hands-on experience with OpenTelemetry and modern observability frameworks at scale.
• Experience with large-scale distributed databases and / or event streaming platforms such as Kafka, ClickHouse.
• Contributions to open-source projects in observability or platform engineering esp to CNCF.

This role can be based in one of our tech hubs in Helsinki, Berlin or Stockholm, or you can work remotely anywhere in Finland, Sweden, Germany, Denmark, and Estonia. Read more about our remote setup here. If you live outside of these countries - not to worry We provide relocation support to help you make your way to Finland, Germany or Sweden.

The position will be filled as soon as we find the right people, so feel free to apply as soon as you feel like hearing more about the position and potentially joining Wolt & Doordash

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.