Technical Account Manager
2 days ago
Our client is an established iGaming software development company founded in 2007 and based in Stockholm. They deliver advanced casino and poker technology to operators worldwide, including a proprietary white-label platform, a turnkey real-money poker solution, and seamless integrations to casino, sportsbook, live casino, and crypto-focused solutions. Their products include platform technology, original games, and a real-time back-office, all designed for fast onboarding, high performance, and operational scalability.
Thanks to continued growth and strong demand for their platform solutions, the company is now looking to add a skilled Technical Account Manager to the team. In this role, you will support operators as they onboard onto the platform, lead the full implementation process, build long-term partnerships, and act as the bridge between customers and internal teams. This position has a direct impact on customer satisfaction, product adoption, and the company's ongoing expansion.
Travel: Approximately four trips per year
Location: Stockholm, Hybrid
Responsibilities:As Technical Account Manager, your broad responsibilities will include but are not limited to:
Customer Onboarding
- Plan, lead, and take ownership of the full onboarding process for new customers.
- Conduct introduction meetings, product demonstrations, and training sessions.
- Ensure correct installation, configuration, and integration of customer systems.
- Collaborate with internal teams, including support, development, and project management, to ensure customer needs are met.
Ongoing Account Management
- Serve as the main point of contact for all customer questions and escalations.
- Proactively identify and resolve issues before they affect the customer experience.
- Hold regular follow-up meetings to review performance and customer satisfaction.
- Analyse customer usage and provide recommendations for optimisation.
- Identify opportunities for upselling and expanded partnerships.
Relationship Building and Strategic Support
- Understand customer business objectives and ensure platform solutions align with their goals.
- Gather and relay customer feedback to product and development teams.
- Minimum 2 years of experience within the iGaming sector.
- Proven experience in account management, technical support, or project management.
- Strong technical understanding and ability to learn new systems quickly.
- Excellent communication and presentation skills.
- Ability to build trust and maintain long-term customer relationships.
- Self-driven, structured, and solution oriented.
- Fluent in Swedish and English, both written and spoken. Additional languages are an advantage.
- Customer-focused with strong service skills.
- Attentive to customer needs and commercial priorities.
- Able to manage multiple customers, projects, and deadlines effectively.
This is an exceptional opportunity to apply your expertise and contribute to the success of a high-performing organisation with a global presence.
What we offer:Competitive Compensation: You will receive a highly competitive compensation package, which includes a competitive base salary, performance bonuses, and other incentives, all reflective of your experience and contribution.
Work-Life Balance: We value work-life balance and offer flexible working arrangements, recognising that achieving your best in your career requires a healthy balance between work and personal life.
-
Technical Account Manager, Cloud Consulting
2 days ago
Stockholm, Stockholm, Sweden Google Full time 180,000 - 240,000 per yearMinimum qualifications:Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.Experience supporting customers in cloud operations (e.g., launch or capacity...
-
Technical Account Manager, Cloud Consulting
2 days ago
Stockholm, Stockholm, Sweden Google Full time €80,000 - €120,000 per yearMinimum qualifications:Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.Experience supporting customers in cloud operations (e.g., launch or capacity...
-
Account Manager
2 days ago
Stockholm, Stockholm, Sweden Proxify Full time 60,000 - 80,000 per yearAbout ProxifyFounded in 2018 and headquartered in Stockholm, Proxify helps 2,500+ companies globally scale their tech teams with top-tier talent in Software, Data and AI. When internal demand for tech skills arises, we deliver carefully vetted, tailored developers within 48 hours removing traditional hiring delays so clients can move fast.Recognised by the...
-
Senior Account Manager
2 days ago
Stockholm, Stockholm, Sweden Proxify Full time 80,000 - 120,000 per yearAbout ProxifyFounded in 2018 and headquartered in Stockholm, Proxify helps 2,500+ companies globally scale their tech teams with top-tier talent in Software, Data and AI. When internal demand for tech skills arises, we deliver carefully vetted, tailored developers within 48 hours removing traditional hiring delays so clients can move fast.Recognised by the...
-
Senior Account Manager
2 days ago
Stockholm, Stockholm, Sweden Proxify Full time 840,000 - 1,142,000 per yearAbout ProxifyFounded in 2018 and headquartered in Stockholm, Proxify helps 2,500+ companies globally scale their tech teams with top-tier talent in Software, Data and AI. When internal demand for tech skills arises, we deliver carefully vetted, tailored developers within 48 hours removing traditional hiring delays so clients can move fast.Recognised by the...
-
Account Manager
2 days ago
Stockholm, Stockholm, Sweden TalentXD Full time 60,000 - 120,000 per yearAccount ManagerOur client is an established iGaming software development company founded in 2007 and based in Stockholm. They deliver advanced casino and poker technology to operators worldwide, including a proprietary white-label platform, a turnkey real-money poker solution, and seamless integrations to casino, sportsbook, live casino, and crypto-focused...
-
Account Manager
2 weeks ago
Stockholm, Stockholm, Sweden Sympa Full time 90,000 - 120,000 per yearAre you a professional in account management within a tech or SaaS environment who's comfortable discussing processes, integrations, and data flows — and enjoys becoming an expert in a complex system to turn that expertise into actionable advice for customers? Join one of Europe's most established HR tech companies, Sympa, and help us accelerate our growth...
-
Account Manager
2 weeks ago
Stockholm, Stockholm, Sweden Sympa Full time 60,000 - 120,000 per yearAre you a professional in account management within a tech or SaaS environment who's comfortable discussing processes, integrations, and data flows — and enjoys becoming an expert in a complex system to turn that expertise into actionable advice for customers? Join one of Europe's most established HR tech companies, Sympa, and help us accelerate our growth...
-
Revenue Accounting Manager
2 days ago
Stockholm, Stockholm, Sweden Canonical - Jobs Full time 120,000 - 180,000 per yearCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...
-
Account Manager
2 days ago
Stockholm, Stockholm, Sweden Axis Communications Full time 45,000 - 135,000 per yearJob TitleAccount Manager - StockholmJob DescriptionJoin Axis in an exciting sales role within our Northern and Eastern European Sales RegionWe are now looking to fill the opening of Account Manager – Sweden. If you are passionate about pure relationship-driven sales, working with innovative and qualitative technology –you are exactly what we are looking...
