Delivery Manager
2 days ago
About Atlar
Money is the lifeblood of business and the tools for managing it are overdue for an upgrade. We're changing the way businesses manage money by providing a radical new way. And this change is happening fast – two years after launch, Atlar is used by companies such as Acne Studios, GetYourGuide, Forto, and HomeToGo to manage over €1bn in annualized payments volume.
Atlar is headquartered in Stockholm, Sweden, and backed by Index Ventures, investors in category defining companies such as Adyen, Revolut, Figma, and more.
About the Role
The delivery function at Atlar strives to deliver value to our customers by implementing Atlar's products for new customers and supporting them throughout the customer lifecycle.
What You'll Do
Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed.
Act as a strategic consultant and single point of contact for customers as you guide them through Atlar setup, best practices and ongoing usage.
Manage the customer relationship by being the single point of contact during delivery, and engage with the customer in weekly meetings, and more
Project manage thorough and complete implementation and onboarding of new customers
Become an expert in the full range of integration and configuration options for Atlar's suite of products
Ensure fast, thorough, and complete onboarding of new Atlar customers by leading and educating new customers on Atlar's functionality and best practices
Improve Atlar's processes and documentation for integration processes, bank capabilities and customer operations
Ensure complete integration between Atlar and new customers' financial partners (e.g. banks/ERP), by project leading the integration process end-to-end with those partners
Drive product usage, high NPS, and revenue for Atlar by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Atlar is a high-value initiative
Become an expert in the full range of integration and configuration options for Atlar's suite of products
Partner closely with the Product/Engineering team to ensure customer feedback is reviewed and prioritised. Help facilitate product workshops as necessary.
Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach
What You Need
Bachelor's degree from an accredited university
Minimum 3 years of experience with exceptional performance in customer success, management consulting, project management, product operations experience, or similar
Experience managing strategic customer relationships with numerous stakeholders
Experience running complex implementation projects with multiple workstreams, leveraging exceptional project management and time management skills
Excellent verbal and written English communication skills, with the ability to conduct deep discovery to understand true needs, and manage customer expectations and potential concerns
Proven track record of ability to work with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed
Ability to anticipate customers' needs and position product solutions accordingly
High adaptability and ability to thrive in a fast paced environment
Nice-to-Haves
Experience with ERP software (e.g. Netsuite, SAP, Microsoft Dynamics)
Experience with bank integration channels
Experience within financial services
Experience at a high-growth startup
-
Junior Area Manager
2 weeks ago
Stockholm, Stockholm, Sweden Delivery Hero Full time 40,000 - 80,000 per yearCompany Description foodora is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Interim Manager, Project
2 weeks ago
Stockholm, Stockholm, Sweden Delivery Hero Full time 60,000 - 120,000 per yearCompany Description foodora is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Delivery Manager
2 days ago
Stockholm, Stockholm, Sweden If Insurance Full time 60,000 - 100,000 per yearWould you like to lead agile teams and shape the future of actuarial IT-solutions in a dynamic Nordic IT environment?If IT Corporate is a Nordic IT unit developing and maintaining solutions for corporate functions. We are now looking for a Delivery Manager with experience from leading in an agile context, for the Reserve Management Domain where...
-
Delivery Manager
2 days ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full time 900,000 - 1,200,000 per yearWould you like to lead agile teams and shape the future of actuarial IT-solutions in a dynamic Nordic IT environment?If IT Corporate is a Nordic IT unit developing and maintaining solutions for corporate functions. We are now looking for a Delivery Manager with experience from leading in an agile context, for the Reserve Management Domain where...
-
Interim Manager, Project
2 weeks ago
Stockholm, Stockholm, Sweden Delivery Hero Full time 60,000 - 120,000 per yearCompany Description foodora is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Interim People Operations Manager
2 weeks ago
Stockholm, Stockholm, Sweden Delivery Hero Full time 60,000 - 120,000 per yearCompany Description foodora is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Sales Manager, Corporate
2 weeks ago
Stockholm, Stockholm, Sweden Delivery Hero Full time 550,000 - 850,000 per yearCompany Description foodora is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Delivery Project Manager
2 days ago
Stockholm, Stockholm, Sweden Climeon Full time 650,000 - 1,200,000 per yearAt Climeon, we strive to make the world a better place by improving the climate and environment with our Heat Power modules that convert low temperature heat into electricity, delivering renewable and green electricity for ships, industrial processes and local communities.Our Delivery team is at the very front of our mission as they are responsible for...
-
Delivery Manager IT Industrial
2 weeks ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full time 168,000 - 336,000 per yearAre you passionate about leading others and want to play a key role in the digitalization journey within the business area Industrial at the Nordic region's largest insurance company? The Industrial business area is facing exiting challenges and now needs to strengthen our team with an experienced Delivery Manager, who has experience of agile ways of working...
-
Delivery Manager IT Industrial
2 weeks ago
Stockholm, Stockholm, Sweden IFF Full time 80,000 - 120,000 per yearAre you passionate about leading others and want to play a key role in the digitalization journey within the business area Industrial at the Nordic region's largest insurance company? The Industrial business area is facing exiting challenges and now needs to strengthen our team with an experienced Delivery Manager, who has experience of agile ways of working...
