Datacenter Support Assistant

1 week ago

Stockholm, Stockholm, Sweden Market Partner Full time

One of the world's leading technology companies is looking for a Datacenter Support Assistant that will join their team who's mission is to empower every person and every organization on the planet to achieve more.

Period: to full-time), with a possibility of extension.

About the role

In this role you will be working in our client's hyperscale datacenter. You will play a role in meeting their organizational Objectives and Key Results.

What you'll do
  • Team Management Support
  • Be the main point of contact for the team on operational documents and workflows.
  • Coordinate and communicate changes in process, procedure, or systems to site teams.
  • Assists with providing onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).
  • Coordinate and communicate scheduled training for site staff.
  • Creating and submitting requests for datacenter access using the Data Center Access Tool.
  • Provides onsite team support and carries out tasks under the direction of others.
  • Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates.
  • Assists in managing CE SharePoint site by helping create and move scope through workflows.
  • Provides onsite team support and carries out tasks under the direction of others.
  • Provide basic training for system-use to onsite staff, new hire training, and general small-scale training for site staff.
  • Report health and safety violations or positive behavior as per policy.
  • Equipment and Systems Maintenance
  • Coordinate with vendors and onsite teams to schedule Preventative Maintenance for CE equipment.
  • Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.
  • Prepares paperwork in support of maintenance planning scope.
  • Coordinate with site teams that administrative work has been completed and recorded as per current operational requirements.
  • Collaborate with QA team to make sure all operational procedures are on the latest template version and correct if needed.
Who you are
  • High School Diploma or equivalent.
  • 1+ year(s) work/applied learning experience in administrative/business support in technical services industry (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical).
  • Strong computer skills that include SharePoint and MS office tools.
  • Self-motivated with the ability to work on own initiatives.

    • Preferred: 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)

    • OR Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
We are Market Partner

Market Partner is proud to be an equal opportunity employer. You are welcome to our community regardless of who you are, no matter where you come from, or what you look like. We apply ongoing selection and may fill the position as soon as we find the right candidate.

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