Senior Director of Supply Chain Operations

Meet Yubico: the creator of the most secure passkeys and leading provider of hardware authentication security keys. Our company's mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. We  are a global company with a strong company culture and employees located in over 14 countries. Yubico's  headquarters are based in  Stockholm, Sweden and Santa Clara, CA.  Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.
At Yubico, we offer:
Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).
Social Connection: Relationships and connectedness matter, and we love spending time with our team Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here.
The Role:
We are seeking a visionary Sr Director of Supply Chain Operations EMEA to lead our strategic growth and operational maturity from our Stockholm headquarter. In this high-impact role, you will transition from day-to-day tactical execution to designing the operational framework for our supply chain, logistics, and fulfillment ecosystem. You will lead a multi-tiered team, driving the implementation of quality program, automated process & systems, cybersecurity protocols within the supply chain, and a world-class Operational Excellence (OpEx) program. Tasks & Responsibilities:

• Strategic Leadership & Representation:
• Regional Strategy: Develop and execute a comprehensive supply chain strategy for the EMEA region, aligned with global business objectives. Drive strategic supply chain initiatives that scale operations and align with corporate goals.
• Site Leadership: Serve as the primary company leader and representative in Stockholm, fostering a positive and productive work environment that reflects our company values. Make high-level decisions regarding local operations, resources, and strategic direction.
• Regional Fulfillment Oversight: Oversee the end-to-end regional fulfillment lifecycle, managing relationships with strategic 3PL partners and internal distribution center to ensure speed, accuracy, and cost-efficiency. Establish strong relationships with local partners, suppliers, and regulatory bodies.
• Team Leadership & KPI Ownership: Lead, mentor, and grow a large, diverse organization. Foster a culture of high performance where the team fully owns and reports their KPIs. Establish clear Service Level Agreements (SLAs) between teams to drive accountability and facilitate data-driven discussions and decisions.
• Strategic Growth: Champion key supply chain projects to expand local operations and support global business initiatives.
• Operational Excellence & Quality Management:
• OpEx Program Ownership: Architect and lead an organization-wide Operational Excellence program. Move beyond basic continuous improvement to implement systemic Lean management systems and relevant Six Sigma methodologies for order management, warehouse, production, and fulfillment.
• ISO 9001 Leadership & World-Class Quality:  Work with Quality team to evolve processes and implement a comprehensive quality program centered on risk assessment and rigorous audit processes. Drive "built-in quality" initiatives in close collaboration with Engineering and ERP to prevent defects at the source. Identify knowledge gaps and proactively provide training and education to the wider organization.
• Process Engineering: Drive the transition from manual processes to standardized, automated workflows that can scale globally without linear headcount growth.
• Systems, Automation & Security:
• Digital Transformation & Automation: Work with Engineering to support and implement the roadmap for supply chain automation, including the selection and strategic deployment of advanced Warehouse Management Systems (WMS), ERP integrations, and robotics/automation hardware. Drive the effective utilization of all company-provided systems and equipment to maximize productivity and data-driven decision-making.
• Supply Chain Cybersecurity: Partner with the CISO and IT leadership to embed cybersecurity best practices into the supply chain, especially with physical security.

Basic Qualifications:

• Experience: 12+ years of progressive experience in supply chain, logistics, or manufacturing operations, with at least 5+ years in a senior leadership role (Director level) managing large or remote teams.
• Education: Bachelor's degree in Engineering, Supply Chain Management, or Business Administration. Master's degree or MBA is highly preferred.
• Quality Management Systems: Experience working with and/or exposed to quality management systems. ISO 9001 or similar preferred
• Global Fulfillment: Proven track record of managing global logistics networks, including complex import/export compliance, customs regulations, and multi-region 3PL governance.
• Systems Proficiency: Strategic implementation experience with enterprise-grade ERPs (specifically NetSuite) and ticketing systems (specifically Jira).
• Cybersecurity Awareness: Functional knowledge of supply chain security standards (e.g., ISO and experience mitigating risks in the physical and digital supply chain.

Desired Qualifications:

• Certifications: Lean Six Sigma Green Belt, relevant certifications in Supply Chain operations.
• Automation: Experience implementing and operating automation within a logistics environment.
• Industry Background: Experience in the high-tech hardware or cybersecurity industry, dealing with serialized inventory and high-value components.
• ISO Standards: Deep expertise in ISO 9001 standards; proven experience leading an organization through ISO certification or serving as a Lead Auditor/QMS owner.

#LI-Onsite #LI-IR1
We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team.
Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.
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