1st Line Support Agent

5 days ago

Linköping, Sweden AVENDA SOLUTIONS AB Full time

The company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world.

They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent.

This position is in Linköping and you need to work from the office.

About you

  • You have excellent problem-solving skills and the ability to think "outside the box".
  • You possess great computing skills and are interested in all things technical.
  • You provide a high level of customer service and have a full understanding of its importance.
  • You are a curious and fast learner.
  • You communicate clearly in English and Spanish, both verbally and in writing.

This is considered an entry-level position and although we don't believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech, and have a basic understanding of computing, cloud-based services, and mobile technology.

About the position

As a 1st line support agent, no two days will look the same.

Your daily focus will be to help our customers through phone, web chat and email.

You will help our customers solving their problems and making sure they have the correct settings on their account.

Over time, you will become an expert in the system and point of contact for anyone internally, you'll be providing operational and technical support to teams across all of our departments.

The working hours will be normal office hours, Monday to Friday.

Your daily tasks will include

  • Help the customers through phone, web chat and email, to make sure the customers can use the system the way they want it to work.
  • Supporting the sales teams in sales demos and general technical support.

It will be considered an advantage if

  • You speak additional languages, especially Swedish, Finnish, or French.
  • You have experience in technical support, ideally in an international environment.

For this position you need to already have a Swedish work permit.

  • Second Line Support Manager within eHealth

    2 weeks ago

    Linköping, Sweden Cambio Full time

    Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now...

  • Second Line Support Manager within eHealth

    2 weeks ago

    Linköping, Östergötland, Sweden Cambio Group Full time

    Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now...

  • Technical Support Engineer till Domino Sweden

    4 weeks ago

    Linköping, Sweden OnePartnerGroup Östergötland AB Full time

    Är du tekniskt nyfiken, serviceinriktad och vill arbeta i en roll där du kombinerar teknisk support, planering och verkstadsarbete? Trivs du med att vara navet mellan kund och tekniker och att skapa struktur i en teknisk vardag? Då kan tjänsten som Technical Support Engineer hos Domino Sweden vara rätt för dig. Om Domino Domino är en global ledare...

  • Industrial PhD student, AI in clinical workflows

    2 weeks ago

    Linköping, Östergötland, Sweden Sectra Full time

    Do you want to develop your expertise in AI and human-computer interaction to make a difference to actual patients and save lives? We are looking for an industrial PhD student, a position combining the best of two worlds: advancing the frontier of human knowledge while keeping an industrial focus on creating real products for healthcare.About The...

  • Industrial PhD student, AI in clinical workflows

    1 week ago

    Linköping, Östergötland, Sweden Sectra Full time

    Application Deadline: Jan. 9, 2026 LinköpingOn-siteJob DescriptionDo you want to develop your expertise in AI and human-computer interaction to make a difference to actual patients and save lives? We are looking for an industrial PhD student, a position combining the best of two worlds: advancing the frontier of human knowledge while keeping an industrial...

  • Head of System Safety JAS 39 Gripen

    3 days ago

    Linköping, Östergötland, Sweden Saab Full time

    We do not manufacture ordinary consumer products. We are developing fighter aircrafts whose operational utility and tactical capability are crucial in the defense of our nation's borders and our democracy We are now looking for a manager for the System Safety, who is responsible for the overall system safety aspects of JAS 39 Gripen, as well as in other...

  • Production & Function Controller

    2 weeks ago

    Linköping, Östergötland, Sweden Saab Full time

    What You Will Be a Part OfWe offer a challenging and varied job where you will hold a broad controlling role within our Business Unit. You will focus on production controlling and line organizational controlling in close cooperation with other controllers as well as with department managers. Our Business Unit Aerospace Systems develop, industrialize and...

  • Production & Function Controller

    2 weeks ago

    Linköping, Östergötland, Sweden Saab Full time

    What You Will Be a Part OfWe offer a challenging and varied job where you will hold a broad controlling role within our Business Unit. You will focus on production controlling and line organizational controlling in close cooperation with other controllers as well as with department managers.Our Business Unit Aerospace Systems develop, industrialize and...

  • Head of Information Security JAS 39 Gripen

    3 days ago

    Linköping, Östergötland, Sweden Saab Full time

    We do not manufacture ordinary consumer products. We are developing fighter aircrafts whose operational utility and tactical capability are crucial in the defense of our nation's borders and our democracy We are now looking for a manager for the Information Security, who is responsible for the information security aspects of JAS 39 Gripen, as well as in...

  • Tekniker (elektriker eller kyltekniker) för vårt datacenter

    7 days ago

    Linköping, Östergötland, Sweden CBRE Full time

    Linkoeping - Ostergotlands lan - SwedenAbout Cbre Data Centre SolutionsCBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is...