Product Designer, Merchant Operations

1 week ago

Stockholm, Stockholm, Sweden Wolt Development Sverige AB Full time

We build products that power merchant operations — tools enabling merchants to onboard, manage transactions, handle compliance, and streamline daily workflows. As a Product Designer in the Merchant Operations Team, you'll help design systems that serve both internal operations users and external merchants, bringing clarity and ease to complex flows.

You're excited about this opportunity because:

You care deeply about creating experiences that empower merchants and simplify operations at scale.

You lead with empathy, always putting the user — whether internal ops staff or external merchants — at the center of your design process.

You thrive in complex, ambiguous problem spaces — and enjoy bringing structure, clarity, and direction.

You hold a high bar for your craft, from concept to pixel — producing designs that are scalable, thoughtful, and intuitive.

What you'll be doing:

Turn ambiguity into clarity: apply strong product thinking to translate business needs and operational complexity into clean, understandable design problems.

Bring ideas to life beautifully: design intuitive interfaces and interactions (dashboards, onboarding flows, admin-panels, etc.) that remain usable and delightful even under complexity.

Prototype to inspire: use prototypes, storytelling, and systems thinking to align stakeholders, build momentum, and ensure your designs both ship and resonate.

Own the full design stack: from early strategy and exploration through refined visuals and handoff — lead high-impact initiatives from start to finish.

Who you are:We'd love to work with you if:

You have 2+ years of experience designing B2B, SaaS, or operations-heavy products with complex workflows and multiple user types.

You're a T-shaped designer: strong in concepting, visual design, prototyping — and able to deliver high-quality outcomes in a cross-functional team.

You think in systems, not just screens — comfortable designing across diverse journeys and touchpoints.

You're a creative problem-solver, energized by ambiguity and complex design challenges.

You're open to feedback, comfortable sharing early, iterating fast, and evolving ideas collaboratively.

You're a strong communicator and a natural storyteller: able to align stakeholders, build empathy, and drive design-led decisions.

What's next:

We'd love to see your portfolio to understand your design approach and impact. One well-structured file showcasing your best, recent work — especially around complex flows or operations tooling — matters more than multiple outdated case studies. Bonus if you have prototypes or interactive work to show.

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