Service-minded and Technically Skilled NOC Engineer

Do you want to work in an international organization where you can grow both personally and professionally? Are you driven, curious, and enjoy working with freedom under responsibility? Then you might be the one we're looking for VX Fiber is now seeking a service-minded and technically skilled NOC Engineer to join our office in Umeå. Here, you'll be part of a passionate, high-performing team in an industry that truly makes a difference.

About the Role

As a NOC Engineer at VX Fiber you'll be part of our network operations team. Tasked with monitoring, maintaining and expanding fiber-optic networks as well as our it-systems around the world. You'll play a key role in ensuring that our networks and platforms deliver high availability and performance.

You'll work in our NOC team in Umeå together with experienced network and system engineers, where no two days are the same. The role requires both strong technical skills and a service-oriented mindset — you'll be the link between our customers, service providers, and internal technical teams.

What you'll Do

Monitor, troubleshoot, and maintain networks in live environments

Work on planning, design, and expansion of global fiber networks

Collaborate with service providers to ensure the highest level of service quality

Act as a technical resource in customer projects and internal initiatives

Contribute to continuous improvement, developing processes and routines

Work closely with a team of skilled network and system engineers in collaboration with the NOC Manager

What we offer you

Meaningful work – contribute to digitalization and societal development through next-generation fiber networks

Technical innovation – work with modern infrastructure and advanced network solutions

Growth and development – we encourage responsibility, curiosity, and long-term career growth

International environment – collaborate with colleagues, partners, and customers worldwide

Collaborative culture – we build, learn, and grow together

What you Bring

We're looking for a self-driven, experienced, and confident technical professional. You have several years of experience within the IT or telecom industry, preferably from a NOC or operations environment with a focus on network technology and infrastructure.

You have a deep understanding of network environments and know how to work methodically with operations, troubleshooting, and incident management in complex systems. Experience with server management, Linux, automation, or programming is an advantage — but most importantly, you have the ability to see the big picture, act proactively, and take technical ownership.

You're fluent in Swedish and English, both spoken and written, and thrive in an environment where you can take responsibility, solve problems, and contribute new ideas.

Experience

We believe you:

Have several years of experience in ISP or network operations.

Possess deep knowledge of networking technologies, routing/switching, monitoring, and troubleshooting

Are structured, detail-oriented, and analytical in your approach

Are service-minded, communicative, and enjoy interacting with both colleagues and customers

Enjoy sharing knowledge and taking a leading role in technical discussions

Are motivated by improving, optimizing, and developing processes

Formal education is not a requirement – your experience, curiosity, and technical drive are what truly matter.

Language

You're fluent in Swedish and English, both spoken and written,

About the employment

The position is a permanent full-time role.

Location: Umeå

We are looking to fill the position as soon as possible.

Why VX Fiber?

VX Fiber is a Swedish technology company with over 20 years of global experience in fiber-to-the-home (FTTH) and open access networks. Our goal is to create digital freedom for individuals, businesses, and communities by offering reliable, scalable, and sustainable network solutions.

We offer a managed platform that simplifies fibre network operations—from full-stack OSS/BSS to active equipment and field deployment. Our platform is modular, scalable by design, and made to transform.

We connect network owners, service providers, and end-users through an open access model that accelerates time to market, reduces cost, and automates complexity. With proven flexibility and fast onboarding, our technology supports sustainable, future-ready networks.

VX Fiber – Made to transform. Scalable by design.