FinCrime Prevention Director for Customer Operations London

21 hours ago


Stockholm, Stockholm, Sweden Trustly, Inc. Full time

Company Overview:

Trustly, Inc. is a leading provider of human-centric payment solutions. We are passionate about building a convenient, intelligent, and responsible way of paying for things online. Our mission is to connect thousands of businesses with hundreds of millions of people across Europe and the Americas.

We are seeking a dynamic and experienced Director of Financial Crime Operations to lead and enhance our financial crime prevention efforts across the EEA and UK regions. This critical role will oversee all aspects of FinCrime Operations, including Transaction Surveillance, KYC/KYB, and Fraud Prevention.

Responsibilities:

  • Develop and implement a comprehensive financial crime strategy aligned with the company's growth objectives and regulatory requirements.
  • Provide strategic direction and oversight for Transaction Surveillance, KYC/KYB, and Fraud Prevention teams.
  • Stay abreast of evolving financial crime trends, regulations, and technologies.

Operational Excellence:

  • Lead and manage a team of FinCrime Operations managers, fostering a culture of high performance, collaboration, and continuous improvement.
  • Ensure the effective and efficient execution of financial crime prevention processes and controls.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and optimize operational efficiency.


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