Digital Community Ambassador

23 hours ago


Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full time
Job Description:

The Brand Experience Manager will be responsible for building, nurturing, and engaging H&M's online community across social and digital channels. This role requires a deep understanding of the brand identity, voice, and guidelines to ensure consistent messaging and tone.

Key Responsibilities:
  • Build and manage relationships with key influencers, stakeholders, and audience members to foster meaningful connections and drive engagement.
  • Act as the brand's voice in social conversations, ensuring timely and consistent responses to audience queries and comments.
  • Collaborate with cross-functional teams to develop and implement community engagement strategies that align with business goals.
  • Leverage sentiment analysis tools to monitor community feedback and refine interaction strategies.


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