
Success Team Member Wanted
11 hours ago
We are looking for a skilled Customer Success Associate to join our team.
The ideal candidate will have experience in sales or technical customer support from the SaaS industry and be fluent in English.
About the Job
You will work closely with our team members and interact directly with our customers to help onboard and support them, build strong relationships with our partners, and provide personalized solutions.
Main Responsibilities
- Help onboard and support our customers
- Build strong relationships with our partners
- Be 2nd line support to our partners
- Develop ways of working with customer satisfaction
- Structure your own work and help develop our processes
- Help our customers use our platform at full potential
Skills and Qualifications
- Proven track record of success in sales or technical customer support
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment
- Fluent in English
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