Director of Crisis Management

19 hours ago


Stockholm, Stockholm, Sweden Nasdaq, Inc. Full time

Nasdaq, Inc. is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge the status quo and take intelligent risks.

Job Overview

This role leads the Emergency Response Team, Operational Compliance and Business IT functions. The team consists of five coworkers with specific expert functions in Emergency Response management and Outsourcing and ICT services management serving the Nasdaq European Market Services.

The team also supports the European Market Operations in Business Continuity Planning, Operational Risk and Compliance.

Key Responsibilities
  • Emergency Response Team: Assemble and manage the team to resolve major incidents, conduct training and report incidents.
  • Business Continuity:
  • Update plans, train staff and ensure contingency site readiness.
  • Disaster Recovery: Contribute to plans, conduct testing and report findings.
  • Crisis Management: Develop procedures, maintain readiness and participate in exercises.
  • Operational Risk: Collaborate with Risk Management, report incidents and follow up on actions.
  • Outsourcing and ICT Services: Manage outsourcing, oversee IT operations and support onboarding of new arrangements.
  • Regulatory Compliance: Ensure adherence to exchange regulations and maintain the DORA Registry of Information.
  • IT Operations and Governance: Liaise with internal IT providers, plan system capacity and set requirements for capacity and stress-tests.
Requirements
  • Minimum 10 years of experience leading and motivating a team of highly skilled staff.
  • Previous knowledge and interaction with regulation in the financial industry and exposure to working with regulators and auditors.
  • Comfortable with reporting and presenting to senior management and boards.
  • Able to manage and prioritize a variety of tasks and projects.


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