Digital Service Expert

7 days ago


Stockholm, Stockholm, Sweden The Cloud People Full time

Explore Your Opportunity as a ServiceNow Senior Solution Architect with The Cloud People.

Job Overview:

We are seeking an experienced ServiceNow professional to join our team. As a ServiceNow Senior Solution Architect, you will play a crucial role in shaping our clients' digital transformation journeys.

Your Key Responsibilities:

  • Develop and advise on ServiceNow strategies to drive digital transformation.
  • Collaborate with cross-functional teams to deliver high-quality solutions.
  • Build strong relationships with clients to understand their needs and goals.
  • Design and implement efficient ServiceNow solutions.
  • Lead expert meetings and workshops to ensure successful project outcomes.
  • Document project processes and conduct post-mortems to improve future deliveries.

What We're Looking For:

  • A minimum of three years of experience as a solution architect on ServiceNow projects.
  • In-depth knowledge of the ServiceNow platform and its selected modules.
  • Extensive experience with automation in one or multiple process areas: ITSM, CSM, HR, IRM, ITOM.
  • Proven expertise in customer interaction and trustworthiness.
  • A team player willing to take responsibility and lead a project team.
  • ITIL 4 certification.
  • ServiceNow certifications.
  • Fluency in Swedish and English.

About The Cloud People:

We are a leading provider of cloud-based solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about innovation and staying ahead of the curve.



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