Data-Driven Customer Champion

10 hours ago


Stockholm, Stockholm, Sweden Startdeliver Full time

Startdeliver is shaping the future of customer success with our AI-powered platform. We're looking for a Data-Driven Customer Champion to join our team and help customers unlock the full potential of our technology.

About the Role

This is an exciting opportunity to apply your technical expertise and passion for customer success in a dynamic environment.

Your Key Responsibilities
  • SUPPORT CUSTOMERS WITH DATA-DRIVEN SOLUTIONS - Provide expert guidance on data management, integration, and analysis.
  • ANALYZE AND IMPROVE CUSTOMER OUTCOMES - Identify areas for improvement, develop effective solutions, and implement best practices.
  • COLLABORATE WITH MULTIDISCIPLINARY TEAMS - Facilitate communication between Customer Success, Product, and Engineering to drive customer-centric product development.
  • CREATE DATA-DRIVEN RESOURCES - Develop comprehensive documentation, FAQs, and guides to empower customers to self-serve and optimize their experience.
  • DESIGN AND LEAD EDUCATIONAL PROGRAMS - Share knowledge and expertise with customers and internal stakeholders on best practices, integrations, and platform capabilities.

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