Global Communication Services Director

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

About the Position:

This role is new to TN Sweden and the first years will be to build up the global telecommunication services within the company starting in Europe.

As Husqvarna Group's Global Telephony Owner, you'll spearhead our telecommunication strategy, ensuring seamless and secure communications across all divisions.

This vital role allows you to shape our telecommunication framework from scratch, aligning it with our strategic objectives and the latest in technology.

Key Responsibilities:
  1. Develop and execute a telecommunication strategy in line with company goals.
  2. Stay updated on telephony tech for competitive edge.
  3. Manage telephone infrastructure design, integration, and maintenance.
  4. Ensure network reliability, scalability and security.
  5. Monitor system performance, optimize metrics and meet SLAs.
  6. Enhance call quality, reduce latency and ensure compliance with regulations.
  7. Implement security measures, to protect networks and data.
  8. Collaborate with IT teams and external stakeholders for system integration.
  9. Ensure seamless communication between telephony and business platforms.
About You:

For this role, we're looking for someone who understands telecommunication technologies like PBX, VoIP, SIP, and networking.

You should be a dynamic leader, skilled in driving digital transformation and change within Telephony and Collaboration Operations.

Effective communication skills are necessary for collaborating with teams and explaining technical concepts to non-technical stakeholders.



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