Desktop Support Technician

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We are looking for a highly skilled Desktop Support Engineer to join our team at TN Sweden. The successful candidate will possess 6-8 years of technical experience in Windows and Mac environments and be proficient in managing and troubleshooting hardware and software, including SCCM for Windows and JAMF for Macs.

Responsibilities:
  • Manage asset inventory using ServiceNow (SNOW) for accurate tracking
  • Resolve hardware and software issues in a timely manner to ensure user satisfaction
  • Escalate unresolved issues to internal teams, such as software developers, when necessary

The ideal candidate will have excellent communication skills and be able to provide prompt and accurate feedback to customers.



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