Network Troubleshooting Expert

15 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Requirements

The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work independently and efficiently.

Main Responsibilities:
  • Manage and troubleshoot Windows and Mac hardware and software, resolving technical issues efficiently.
  • Communicate technical information effectively to clients, both written and verbal.
  • Utilize internal knowledge bases or external resources to provide accurate technical solutions.
  • Maintain accurate records of all issues, prioritizing and managing multiple open issues simultaneously.
Desirable Skills:
  • Proficiency in managing and troubleshooting Windows and Mac hardware and software.
  • Familiarity with ITSM tools like ServiceNow and JIRA.
  • Self-starter with ability to work independently and efficiently.


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