Visa Europe Senior Consultant
9 hours ago
We are seeking a highly experienced and skilled Senior Consultant to join our Client Success team in the Nordics and Baltics cluster. As a Senior Consultant, you will play a critical role in delivering exceptional Client experiences and driving client growth and retention through the optimized use of Visa's products and services.
This role requires a unique blend of business acumen, technical expertise, and excellent communication skills. The ideal candidate will have a proven track record of success in a similar role, with a deep understanding of the payment industry and Visa's products and services.
Responsibilities:
1. Deliver outstanding Client experiences through proactive guidance, support, and strategic advice to clients in the Nordics and Baltics cluster.
2. Collaborate with cross-functional teams to design and implement client-centric solutions that meet their evolving needs and drive business growth.
3. Develop and maintain strong relationships with clients, leveraging expertise and judgment to build trust and credibility.
4. Analyze complex data and industry trends to inform client conversations and strategic decisions, identifying opportunities to increase revenue, reduce costs, and enhance overall satisfaction.
5. Communicate effectively with diverse stakeholders at all levels of an organization, influencing and engaging decision-makers to drive business outcomes.
**Key Qualifications:**
- A minimum of 7 years of experience in a customer-facing role, preferably in the financial services, payment cards, or software industries.
- Proven track record of delivering exceptional Client experiences and driving client loyalty and retention.
- Advanced analytical and problem-solving skills, with ability to interpret complex data and communicate insights effectively.
- Exceptional communication and interpersonal skills, with ability to influence and engage diverse stakeholders at all levels of an organization.
- Ability to work independently and collaboratively as part of a global team, navigating cultural differences and time zones.
- Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
- Familiarity with CRM systems and other client management tools is a plus.
About Visa Europe Management Services Limited Sverige - Stockholm
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