ServiceNow Implementation Specialist

3 days ago


Malmo, Skåne, Sweden Tietoevry Full time
Job Overview:

We are now looking for a seasoned ServiceNow Architect / Senior ServiceNow Consultant to join our team. This role involves planning, designing, and delivering ServiceNow implementations in the Nordic markets, working closely with senior client leadership to develop technical solutions that align with their strategy and goals.

Key Responsibilities:

  • Develop and implement comprehensive ServiceNow implementation plans, ensuring seamless integration and maximum ROI.
  • Collaborate with senior client leadership to identify and address IT and non-IT service management challenges, providing expert technical guidance and solution development.
  • Manage delivery roadmaps, provide accurate estimates and timelines, and maintain solution integrity throughout the process.
  • Partner with Tietoevry's vendors and delivery partners to ensure timely and high-quality solution delivery, fostering strong relationships and driving business growth.
  • Stay up-to-date on industry trends, new ServiceNow features, and third-party solutions to drive innovation and identify opportunities.

Your Profile:

  • Possess strong knowledge and expertise in ServiceNow ITSM, including a good understanding of CSM and HR.
  • Have good knowledge about ServiceNow On-Premise implementation and experience with creating client-specific solutions leveraging industry best practices.
  • Be familiar with architectural frameworks such as TOGAF and possess excellent knowledge of various common integration solutions.
  • Be able to communicate complex technical decisions effectively to both business and technical partners, articulating value and impact.
  • Fluency in Swedish and English language is required.

Tietoevry Values:

We believe in the power of diversity, equity, and inclusion, embracing applicants from diverse backgrounds, genders (m/f/d), and walks of life. We strive to create an inspiring workplace that fosters innovation and fuels digital futures that benefit businesses, societies, and humanity.



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