
Integration and Support Specialist
3 days ago
Transforming the Food Industry with Stockfiller
\Stockfiller is a trailblazer in the food industry, connecting suppliers, grocery chains, independent outlets, wholesalers, and transportation companies in a seamless and efficient food ecosystem. Our eB2B platform streamlines logistics, reduces costs, and increases transparency throughout the supply chain.
Through our partnership programs and innovative solutions like Leap Delivery, we aim to reduce carbon emissions and promote sustainability within the food industry.
\Technical Customer Success Manager Position
\This critical role ensures customers achieve maximum benefits from our platform. As the Technical Customer Success Manager, you will oversee smooth integrations, troubleshoot technical issues, and optimize workflows while serving as the bridge between our customers and technical teams.
\Key Responsibilities and Requirements
\The ideal candidate will possess:
\- \
- Experience with onboarding customers efficiently and understanding their needs.\
- Technical expertise, including experience with integrations, APIs, or SaaS platforms.\
- Excellent communication skills to explain technical concepts to both technical and non-technical stakeholders.\
- Customer-centric approach, with a passion for delivering exceptional experiences and solving challenges proactively.\
- Collaboration skills to work effectively across departments.\
- Analytical and detail-oriented mindset to troubleshoot technical issues and optimize processes.\
- Completed bachelor's degree or higher.\
- \
Desirable Skills
\Experience with customer adoption tools, API integrations, SQL, cloud platforms, and B2B SaaS platforms will be highly valued.
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