Implementation Strategist

2 weeks ago


Stockholm, Stockholm, Sweden In-Grid AB Full time

About In-Grid AB

We are shaping the future of global e-commerce delivery experiences.

Our cutting-edge B2B SaaS company revolutionises the way businesses approach delivery experiences. We connect retailers, carriers, and shoppers to create seamless shopping journeys that fit people's lives.

As a leader in Delivery Experience Management, our platform empowers brands to elevate their online shopping and delivery experiences, building trust and convenience for millions of shoppers around the globe.

We're growing our Implementation team and looking for skilled professionals to lead customer implementations from start to finish.

Key Responsibilities
  • Lead customer implementations, ensuring go-lives happen on time and with confidence.
  • Build rapport and strong working relationships with customer stakeholders, creating trust and momentum throughout the process.
  • Collaborate closely with Product, Integrations, Engineering, Sales, and other stakeholders to ensure coordinated delivery.

The Ideal Candidate

  • A self-starter who takes responsibility for your success and the success of your customers.
  • Commercially minded—you understand the link between implementation, go-live timing, and our revenue goals.
  • Structured, proactive, and confident managing complex projects and cross-functional timelines.


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