Technical Operations Engineer

6 hours ago


Stockholm, Stockholm, Sweden Options Technology Full time

We are the leading provider of financial technology solutions, serving clients globally with offices in major cities worldwide.

About This Role

This is an exciting opportunity to work in a fast-paced environment and contribute to the success of a global alternative investment firm. You will work closely with the client's technology team, and other technology professionals to ensure the smooth operation of our options trading platform.

Key Responsibilities
  • On-site technical support: Serve as the primary technical point of contact for the client, providing on-site support for all options trading technology systems.
  • System monitoring and maintenance: Monitor the health and performance of internal systems, ensuring that they are operating optimally. Conduct regular maintenance activities, including software updates and configuration changes, to keep systems up to date.
  • Troubleshooting and issue resolution: Diagnose and resolve technical issues. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions.

Requirements

  • Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  • Strong knowledge of 365, Azure, Endpoint Management, Device Deployment. AV troubleshooting is desirable.
  • Minimum of 1-2 years of experience in a similar role within the financial services industry, providing on-site technical support and troubleshooting.
  • Problem-solving skills: Ability to analyse complex technical issues, identify root causes, and propose effective solutions.


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