
Technical Operations Engineer
6 hours ago
We are the leading provider of financial technology solutions, serving clients globally with offices in major cities worldwide.
About This RoleThis is an exciting opportunity to work in a fast-paced environment and contribute to the success of a global alternative investment firm. You will work closely with the client's technology team, and other technology professionals to ensure the smooth operation of our options trading platform.
Key Responsibilities- On-site technical support: Serve as the primary technical point of contact for the client, providing on-site support for all options trading technology systems.
- System monitoring and maintenance: Monitor the health and performance of internal systems, ensuring that they are operating optimally. Conduct regular maintenance activities, including software updates and configuration changes, to keep systems up to date.
- Troubleshooting and issue resolution: Diagnose and resolve technical issues. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions.
Requirements
- Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
- Strong knowledge of 365, Azure, Endpoint Management, Device Deployment. AV troubleshooting is desirable.
- Minimum of 1-2 years of experience in a similar role within the financial services industry, providing on-site technical support and troubleshooting.
- Problem-solving skills: Ability to analyse complex technical issues, identify root causes, and propose effective solutions.
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