
Senior Operational Engineer
16 hours ago
At Vattenfall GmbH, we are seeking a highly skilled Senior Operational Engineer to join our Data Centre team. As a key member of the team, you will be responsible for managing the storage solutions in our data centres. Your primary focus will be on driving complex changes, actively supporting new implementations, and ensuring service improvement through problem management.
Key Responsibilities- Daily maintenance of our Storage systems, including participation in on-call and daily shifts.
- Managing operational incidents, including 1st and 2nd level support, as needed.
- Planning, coordinating, and executing changes based on incidents or improvements in our environment.
- Collaborating with other departments to ensure that IT operations are aligned with organisational goals and objectives.
- Automating our storage operations to improve efficiency and reduce manual errors.
- Acting as a point of contact for all technical questions regarding the storage-related services and their components.
- Coordinating and executing activities for service lifecycle management, including planning, migrations, installation, upgrade, and decommission.
- Designing infrastructure based on application-specific requirements.
- Developing and maintaining technical documentation to ensure knowledge sharing and consistency.
- Leading small-scale infrastructure initiatives to drive innovation and improvement.
- Participating in projects as a Storage specialist to leverage your expertise and experience.
- Bachelor's degree in a related field (or equivalent work experience).
- Knowledge of IT service management frameworks such as ITIL.
- More than 7 years of Storage experience, preferably with NetApp solutions.
- Very good knowledge of data centre-related solutions and technologies, including storage, FC switches, compute, networking, backup, and security.
- Experience in managing and troubleshooting major storage protocols, including NFS, CIFS, iSCSI, and FC.
- Experience with Brocade SAN fabrics, including zoning, upgrades, clean-up, and troubleshooting.
- Experience with storage-based DR and backup solutions.
- Good knowledge of operating systems, including Windows and Linux, and VMware (ESXi, vCenter, Datacentres, Connectivity, etc).
- Strong troubleshooting skills to resolve complex technical issues.
- Experience as a project leader/coordinator in complex business-critical projects.
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