Senior Fraud Management Communication Specialist

1 day ago


Viksberg, Sweden Professional Galaxy AB Full time

Job Overview:

We are seeking a highly skilled Senior Fraud Management Communication Specialist to join our team at Professional Galaxy AB in Stockholm, Sweden. The ideal candidate will have extensive experience in fraud management and automated customer communication systems.

Salary: €60,000 - €80,000 per year, depending on qualifications and experience.

About the Role:

As a Senior Fraud Management Communication Specialist, you will be responsible for gathering and summarizing key requirements from various units within Group Financial Crime Prevention (GFCP). This includes conducting interviews with representatives from Sanctions, Know Your Customer (KYC), Transaction Monitoring (TM), and Fraud (FM) units, as well as developing business requirements expressed by Use Cases (UML graphs and necessary text).

The outcome of this project will be a comprehensive slide pack describing the work done, explaining different GFCP units' needs, and how the final requirement scope has been concluded. Additionally, you will create business requirements that can be used for senior manager presentations.

Requirements:

To succeed in this role, you must have:

• Experience working with Banks/Financial Services

• Strong understanding of fraud management and automated customer communication systems

• Excellent communication and interpersonal skills

• Ability to work independently and collaboratively as part of a team

• Strong analytical and problem-solving skills

• Proficiency in English and Swedish languages

What We Offer:

At Professional Galaxy AB, we offer a dynamic and supportive work environment, competitive salary, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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