Data Science Expert
4 weeks ago
Business Operations Role at Wolt
The Business Operations Team at Wolt focuses on solving country- and region-specific marketplace challenges and is tasked with growing revenue and profitability. To do this, the team works to understand the underlying drivers of growth at the market level and identifies the best opportunities to have an impact.
We take on a diverse set of challenging questions in the geospatial, logistics, and economics spaces, focused on helping balance Wolt's multi-sided marketplace across an ecosystem of courier partners, customers, and merchant partners to achieve our topline and bottomline plans. Our work sees us optimizing the experience of our customers, contributing to providing growing income opportunities for our courier partners and merchants, and driving growth, efficiency, and profitability for Wolt overall.
We work with operations teams across 30 markets globally. Our core work covers customer retention, the economic efficiency of all our markets, and geospatial analysis - but our scope frequently expands to tackle issues beyond these topics.
Key Responsibilities
- Running data-driven research to uncover new insights and opportunities to help drive growth in the regions and fast track our operational strategy.
- Working with Country GMs and Heads of Marketing and Operations to size and prioritize initiatives.
- Some traveling to the local markets is expected.
Requirements
- 4-5 years of experience in data analytics, consulting, or a related quantitative role.
- Ability to delve into ambiguous problems for "treasure-hunting" with data and find creative new ways to think about our business.
- Determination to initiate and lead/own strategic projects to completion in a scrappy environment with a cross-functional team.
- Innate curiosity to understand how things work and a first-principles approach to problem-solving.
- Proficiency in at least one programming language, preferably Python.
- Ability to support & influence senior leadership in making critical decisions.
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