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Business Analys i Digital Transformation

7 days ago

Malmo, Skåne, Sweden Sopra Steria USA Full time

Om oss

Sopra Steria är ett ledande konsultföretag inom digital transformation och ServiceNow. Vi hjälper företag och organisationer att förbättra sina processer genom innovativa lösningar. Med över 4000 experter inom ServiceNow har vi det största teamet på marknaden.

I rollen som affärsanalyst kommer du att vara en nyckelfigur i våra kunders transformationsresor. Du kommer att analysera deras behov, identifiera förbättringsområden och säkerställa att tekniska lösningar uppfyller kraven.

Dina huvudsakliga uppgifter

  • Identifiera och analysera affärsbehov samt omvandla dessa till funktionella krav.
  • Samarbeta med kunder, utvecklingsteam och andra intressenter för att säkerställa effektiva lösningar.
  • Leda och facilitera workshops för att samla in och prioritera krav.
  • Dokumentera processer och förbättringsförslag samt driva implementering av nya arbetssätt.
  • Stödja kunder i förändringsledning och optimering av affärsprocesser.

För att lyckas i rollen

  • Kommunikations- och samarbetsförmåga.
  • Erfarenhet av kravhantering, processanalys och verksamhetsutveckling.
  • Förståelse för ITSM, ITIL och agila arbetsmetoder.